Before the logon page I get:
System error: lsass.exe
When trying to update a password a return status indicates that the value provided as the current password is not correct.
As with others, the machine reboots continuously after this happens with no interaction. I am unable to get into any safe mode and a repair (not the first one) does nothing. It has been well documented that it is not related to sasser, although I'm having trouble finding a definitive fix. In addition, there seems to be a contstant argument over whether or not is can be fixed without a wiping the drive, but no conclusion.
Gerry, I noticed you have worked with this mess in the past, but I haven't found many posts that are within the past few months. I pasted some quotes from a thread that seemed to match my problem. I looked into recovery instructions and noticed a comment about OEM installs. I built my own machine an purchased oem windows with it (can't beat the price). Will this create the problem those instructions were referring to?
Hi, I have a problem with my wife's laptop. When trying to boot normally I get this message: ""System error: Lsass.exe
"When trying to update a password the return status indicates that the value provided as the current password is not correct."
...and then my machine restarts and tries again, and again. etc.
I do have a boot disk cd. But when I select the "R" option to get to the recovery console it asks for the password. We had no password, when we click enter without a password it tells us incorrect password. It gives us 3 attempts then we have to go back to windows and the same problem. Is there a password we can use to get in? If we try in safe mode the same thing happens as a normal boot. Is there some kind of anti virus boot disk that we can use to get rid of the "Worm" preferably that doesn't use the floppy as the laptop does't have one.
I think I misread your first post.....this error is occuring before you reach a log-in screen.
Ughh... got to do some digging....I hate this error
this is not a worm issue...the worm creates reboots.
If I understand this correctly, you are getting this error before you even get to a logon screen?
This indicates a corrupt registry. You need your Windows XP cd, and you need to load into the recovery console to recover earlier registry snapshots.
Take a look here and see if you can follow along