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can't access any search engine or email account

Started by deathcab , Jun 06 2006 04:30 PM

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#1
deathcab

Posted 06 June 2006 - 04:30 PM

New Member

Member
1 posts

Since this morning, I can't access google, gmail, yahoo, hotmail or aol. Every other site I visit is working fine. I tried disabling Zonealarm and it made no difference. It happens in both Firefox and Internet Explorer. Please help me, I can't even check my email! :whistling:

#2
DLarson

Posted 06 June 2006 - 06:16 PM

New Member

Member
4 posts

What kind of internet configuration you have?
Do you have a router or straight PC connection?

In any case I would start with the following.
1. Restart your PC.
2. Restart your Router if you have one.
3. Try again and see if there is any change. If no change continue to next steps
4. Go to http://www.mypccente...rnet_center.asp
5. Press the “Trace Route Utility” button
6. In the next page press “Trace Route” Button.
7. When the test is complete, copy and paste the results to this forum so I can have look…