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Computer Freezing


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#1
rman1788

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My Computer Freezes after awhile and when I re-install windows, The computer wont freeze for about 2 weeks. Then would start freezing again at random times. I don't know what to do.

I really need help to fix this problem.

Edited by rman1788, 06 June 2006 - 07:42 PM.

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#2
gerryf

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download Everest Home

http://www.geekstogo...tion=show&id=13

unzip it, install it, and then save a report and ATTACH it to your next post

Freezing is often a result of two principal causes--heat, and bad memory


Also, do you know how to burn an iso image? I would like to do a memory test

I'd like you to go here
http://www.memtest.org/#downiso

get this
Download - Pre-Compiled Bootable ISO (.zip)
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#3
rman1788

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here is the report

Attached Files


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#4
gerryf

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temps look good

try the memory tester
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#5
rman1788

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how come its always zipped when i extract it.

Edited by rman1788, 06 June 2006 - 08:35 PM.

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#6
gerryf

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uhm, what?
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#7
rman1788

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when i download the Download - Pre-Compiled Bootable ISO (.zip). What do i do with it?

Edited by rman1788, 06 June 2006 - 08:46 PM.

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#8
rman1788

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what do i have to do with that download :Download - Pre-Compiled Bootable ISO (.zip) cause i can't run it or anything.
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#9
rman1788

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I burned the image to a cd. what do i do next?
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#10
gerryf

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If you burned the image to a cd properly (an iso is a special file, you do not copy the image to a cd, you create a cd from it), you insert the cd into your pc and reboot it....when it restarts it will run a test on your memory by booting from the cd.

Let it make three passes at least and see if it comes up with errors
report back
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#11
rman1788

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i did the memtest and I let it do 3 passes and I didnt get any errors.

Edited by rman1788, 07 June 2006 - 10:49 AM.

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#12
rman1788

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i got 0 errors after 3 passes on the memtest
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#13
gerryf

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OK, this likely means that the hardware is OK - no guarantee, though

I've had RAM test good and not fail either. I have found several other examples of your problem with your motherboard and they have been ram issues

I would like you to pull one stick of memory out and see if the error repeats.

If it does, insert the other and remove the one that was still in before.

Repeat?

If yes, let's move on to BIOS

Your bios is version number 7 from 2004--the most recent is from Sept 2005 and is version 12. I woudl suggest an update from the asus site

While there, update all your drivers

I am still leaning to memory though

First, your
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#14
rman1788

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how do i upgrade the BIOS to version 12?

Edited by rman1788, 07 June 2006 - 03:52 PM.

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#15
rman1788

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I dont know how to get BIOS version 12. I need help
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