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Need some help, major system problem.


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#1
Sydnias Wolff

Sydnias Wolff

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Hey, I got on my brother's computer a bit earlier, and when it started up... well, nothing DID start up. The usual bout of start-up programs were instead error messages like these:

( X ) The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.

Well, I tried to boot up a game next, and even that had the same error. Almost every application on the computer, when executed, results in that. Except IE.

Any help? :-/ My brother is going to be ticked.

Some other info:
Dxdiag does not work, I've searched around and I'm aware this may be an error with virtual memory.
This computer is 64-bit.

Edited by Sydnias Wolff, 07 June 2006 - 03:31 PM.

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#2
wannabe1

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Hi Sydnias Wolff...

Can you open the Registry Editor? (Click Start, then Run, type regedit, and click "Ok".)

wannabe1
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#3
Sydnias Wolff

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Gotcha. Registry editor is open.
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#4
wannabe1

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In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SOFTWARE, then Microsoft, then Windows NT, then CurrentVersion, and click on Winlogon.

In the right pane, scroll down to Shell. If the value (under the Data column) is not Explorer.exe, double click on Shell, type Explorer.exe in the Value Data field, and click "Ok".

Close all open windows and reboot.

Do your programs now open?
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#5
Sydnias Wolff

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(Apparently my previous post didn't appear)

It was explorer.exe already. :-/
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#6
wannabe1

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In Registry Editor, expand HKEY_CLASSES_ROOT and click on .exe

The values in the right pane for this key should be as follows:

(Default) = exefile

Content Type = application/x-msdownload

Are these values also correct?
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#7
Sydnias Wolff

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I apologize for the delay.

Nothing is amiss with those values.
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#8
wannabe1

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Look in Add or Remove Programs (make sure the "show updates" check box at the top is checked) and see if Update KB908531 is installed and, if so, what is the date it was installed?
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#9
Sydnias Wolff

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KB908531 is listed as being updated/installed on 4/20/2006.
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#10
wannabe1

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Let's try a System Restore to the most recent restore point before this problem began.
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#11
Sydnias Wolff

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My brother restored to an earlier date, the problem was not fixed.
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#12
wannabe1

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What programs are failing to open?

Do you get exactly the same error message on each application you try to open?
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#13
Sydnias Wolff

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Basically, every single application is experiencing the same 0xc0000005 error. Except the basic Windows applications such as wordpad, Internet Explorer, Paint, and so forth.

Edited by Sydnias Wolff, 07 June 2006 - 09:55 PM.

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#14
wannabe1

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Is the followig registry key present on your machine?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RPCKDM

Please download, install, and run WinAudit on the machine. Save a log to the desktop in HTML format. This will put three files on the desktop. Right click on the file named "rightframe.html", point to "Send to", and choose "Compressed (Zip) folder".

E-mail the zipped file to me...I'll PM you with the address.
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