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cd/dvd drive not recognized


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#1
defconv2000

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Hello,

Recently my Phillips DVD R/RW 8631 Drive was no longer recognized by my computer. I downloaded the software again, but to no avail. So I figured that I had a bad DVD and decided to by a new one. I installed the new HP dvd740i DVD and ran into the same problem.

When I run add new hardware, it finds the drive, but then tells me that something is corrupt and it won't work. Can someone please help?
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#2
wannabe1

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Hi defconv2000...

Let's take a look at the upper and lower filters. Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318} In the right pane, are UpperFilters and/or LowerFilters listed?

wannabe1
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#3
austin_o

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You could try the cd gone patch (this is a script that will automatically do what Wannabe1 suggests) in the download forum at http://www.geekstogo...ne-t109781.html
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#4
defconv2000

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Hi Wannabe1,

Thanks for getting back to me.

I did what you asked and after I open class, in the right pane I only see:


Default REG_SZ (value not set)

Thanks
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#5
wannabe1

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There should be more in there than just the default string. Try running the cd_gone patch as austin_o suggested.
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#6
defconv2000

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I ran the cd gone program and below is the results. Is that what the program is supposed to do?

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
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#7
wannabe1

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Have you restarted the machine?
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#8
defconv2000

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I cannot believe it was as simple as that . You guys are great!!!!! I will definately donate to this site!!!

Thank you both so much for your help.
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#9
wannabe1

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Glad to help out! :whistling:

*wannabe1 "high-fives" austin_o
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