[sarah27]

Please, please help me!

My computer is totally infected with some sort of Malware and I don't know enough about computers to fix it. I've installed and run every piece of freeware that's offered thru this site and still have problems. The two big things are that when i log on-line thru IE i'm automatically redirected to another search engine 'about:blank' and then alot of time IE will just shut down. 2nd problem is that in the bottom right of my desktop I have this icon on my taskbar that says search the web and i have no idea what it's connected too.

I'm so out of my element here , I desperately need some computer geek help.

Thanks in advance,
Sarah

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Hi Sarah27, Welcome to Geeks to Go

Before I am able to analyze your log, you must read the information provided in the following link and do everything that is indicated from step 1 through step 5. Stop after installing HijackThis in its own folder. The folder should look something like this C:\HijackThis\HijacktThis.exe when you are finished. These steps often drastically reduce the number of problems we have to contendl with and get you up and running much faster.

You Must Read This Before Posting A Log


Regards,

Trevuren

[Trevuren]

Hi Sarah27, Welcome to Geeks to Go

Before I am able to analyze your log, you must read the information provided in the following link and do everything that is indicated from step 1 through step 5. Stop after installing HijackThis in its own folder. The folder should look something like this C:\HijackThis\HijacktThis.exe when you are finished. These steps often drastically reduce the number of problems we have to contendl with and get you up and running much faster.

You Must Read This Before Posting A Log


Regards,

Trevuren

[Trevuren]

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Trevuren