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Computer all of a sudden is slow...


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#1
WannabePBA

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Hello everybody. New member here.

I have a strange problem that I've just encountered today with my PC. I was using my computer and I decided to restart for some reason that I can't remember anymore. I pushed the power button on the computer to shut down. I was running ITunes at the moment listening to some music. Normally my computer shuts down in under 2 minutes, but this time it took about 10 minutes, and my music started skipping like crazy (off the HD, not a CD), which is understandable because the system was using most of the resources to shut it self down.

Now here's the problem. When I started it back up again, it took about 15-20 minutes to finally start! It sat at the Windows loading page for about 10 minutes or so (before it even got to the user login page). And when I logged in, it took about 5x longer to start than normal. When it finally loaded up, I decided to listen to more music, and when I opened ITunes and hit play, the music skips like crazy. It takes maybe 3 or 4 seconds to play 1 second of a song. On a side note, it also does this with the "Windows chime" when I logged in and with any other sound that comes out of the computer. I thought maybe Itunes got corrupted somehow so I uninstalled/reinstalled it, but to no avail. It doesn't seem like an Itunes problem because the same thing happens with Media Player. The computer seems to run fine as long as I don't try to play any media files. The minute a sound/video tries to get played, my computer becomes all choppy and the mouse moves slow and programs won't switch, etc. etc. etc. It still takes an unusually long time to start. Normal start time for my computer used to be 2-3 minutes tops, now its about 10-15. System Idle Process in the Task Manager is 90+ percent, which I'm told tells you how much of the CPU isn't being used at the moment, but I could be wrong about that. I've already tried reinstalling my sound card drivers, but that didn't work. I went to PCPitStop and ran a full test and it said that my Hard Drive wasn't running at a normal rate (it said something like 1megabyte per something, I don't remember what exactly). People have suggested the obvious Defrag/Scandisk solution, but I think it would have been a gradual change and not an instantaneous one if that were the case. System specs are below. Anybody know what might have happened and a possible solution?

Thanks

Specs:
HP Pavillion dv5115nr Laptop
Windows XP SP2 w/Media Center
1.8 GHz AMD 64 processor
1.256 Gigs of PC2700 DDR2 RAM
128 MB Radion 200M video card
I can provide additional information if needed.
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#2
wannabe1

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Hi WannabePBA...

Gotta like the nick... :whistling:

Have you tried a System Restore to a date before this began?

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#3
WannabePBA

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That was my next idea after the driver thing, but when I opened system restore, there was no saved dates. I checked my settings for how much space is set aside for the restore and it was 12% (of an 80 gig HD). I don't know what's up with that. Unless I'm doing something wrong. I'm really hoping that I don't have to do a factory restore on this thing, cause I've already had to do that once due to a corrupted virus scanner that crashed my computer. I've only had this thing for a month and I'm ready to take a sledge hammer to it.....or take it back to the store and have them exchange it. Either way it takes me a whole day to reinstall all my software.
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#4
wannabe1

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No restore points at all? That doesn't sound good. Does the restore calendar display with dates...just no bold ones?

Please download and run HiJackThis. Save a log and attach it here for me. That will give me a little better idea of what's running in there.
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#5
WannabePBA

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Well, this might sound funny, but I don't know what a bold date looks like, lol. All the dates are blue, but when I click on them nothing shows up. The only thing that's there is a restore point that showed up when I opened the System restore. And yes I am making sure I click on "restore my computer to a previous date" instead of "create restore point" lol. Here's the log...
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#6
WannabePBA

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OK it says I can't attach a txt file apparently, so I'll just post the log. Sorry.

Edit by wannabe1: Attached HJT log

Attached Files


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#7
wannabe1

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I'm not seeing anything in the log that would be causing this "sudden" problem. It would be nice if we could roll back the registry a little further than we'll be able to without System Restore.

Try booting into Safe Mode by tapping the F8 key during bootup and choosing "Safe Mode" from the listed options. Does the problem occur in Safe Mode, too?

The System Restore calendar should look similar to this. Note the bold dates.
Posted Image
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#8
WannabePBA

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Well, no, but then again it doesn't load the drivers for the sound in safe mode either. I agree about being able to roll back, but I find it weird that my computer isn't saving restore points...let me give you more information about my sound system...

When I go to the device manager, and go to sound devices, the following list comes up:

Audio Codecs
Conexant AC-Link Audio
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs

The only one of those I can uninstall is the Conexant one (which I'm assuming is my sound card). Do you think one of the other things is causing a problem? And how would I get rid of those so they can be redetected?
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#9
WannabePBA

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I just saw something on Microsoft that could explain the system restore problem. My hard drive has two partitions, one reserved for the PC recovery software that is used to do a factory restore. This probably applies to my case:

http://support.micro...kb/301224/en-us
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#10
wannabe1

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That's kinda what I'm shootin at...trying to figure out if we're looking at system files or drivers.

The system restore points should still be shown on the calendar... :whistling:

Go ahead and uninstall the Conexant AC-Link Audio from Device Manager (right click on it and select uninstall). Reboot and see if there is an improvement.
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#11
WannabePBA

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I have already done that once before, but I will try it again. Only thing is that I'm currently defragging (just in case) so I can't do it right now. I'll do it when its done, and get back to you tomorrow. Thanks for your help though.
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#12
WannabePBA

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Yeah I did it again and it didn't help. When I start my computer in safe mode, everything is fine, but it doesn't load drivers of course. I think I'm just going to wear out my power button by disabling everything in MSConfig and turning everything on one by one until I hit a snag.

One other thing. Does anybody know how to view the details of what Windows is doing during startup? I know some computers you can hit <Tab> and it'll show you what its loading. I only say this because if the windows startup chime is having problems, I'm wondering if its something that is loading before I can even log in.

Thanks
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#13
wannabe1

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Have a look in Event Viewer (Start > Run > eventvwr.msc) and see if there are any errors listed under "System" or under "Applications".

If you find any, list a few of the more recent ones here for me.
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#14
WannabePBA

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There seem to be two repeating errors:

(1)
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 6/11/2006
Time: 5:14:54 PM
User: N/A
Computer: HP_LAPTOP
Description:
The following boot-start or system-start driver(s) failed to load:
AmdK8
eabfiltr
Fips

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

(2)
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 6/11/2006
Time: 5:14:51 PM
User: NT AUTHORITY\SYSTEM
Computer: HP_LAPTOP
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
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#15
WannabePBA

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OK, I should have went further before I posted. There's a crapload of errors on here. I scrolled down to about the time that my problem started, and there are many errors that say this:

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 6/10/2006
Time: 1:12:15 PM
User: N/A
Computer: HP_LAPTOP
Description:
An error was detected on device \Device\Harddisk1\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 04 01 68 00 01 00 b6 00 ..h....
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 0e 00 00 c0 -......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 35 10 08 00 00 00 00 00 5.......
0030: ff ff ff ff 01 00 00 00 ....
0038: 40 00 00 08 00 00 00 00 @.......
0040: ff 20 0a 12 8c 01 20 40 ..Œ. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 d0 25 89 f0 70 3f 88 .%‰p?ˆ
0058: 00 00 00 00 60 01 3d 88 ....`.=ˆ
0060: 00 00 00 00 5f 16 5e 00 ...._.^.
0068: 2a 00 00 5e 16 5f 00 00 *..^._..
0070: 18 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

And this:

Event Type: Warning
Event Source: Ftdisk
Event Category: Disk
Event ID: 57
Date: 6/10/2006
Time: 1:12:15 PM
User: N/A
Computer: HP_LAPTOP
Description:
The system failed to flush data to the transaction log. Corruption may occur.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 00 00 00 00 01 00 be 00 .......
0008: 02 00 00 00 39 00 04 80 ....9..€
0010: 00 00 00 00 0e 00 00 c0 .......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

And things saying that things didn't respond during the timeout period. Also there was things corresponding to the System Restore:

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 6/10/2006
Time: 11:23:54 AM
User: N/A
Computer: HP_LAPTOP
Description:
The System Restore filter encountered the unexpected error '0xC000000D' while processing the file 'BOOT.INI' on the volume 'HarddiskVolume3'. It has stopped monitoring the volume.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 06 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
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