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Windows Installer problem


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#1
DeadEye

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Ok so ive been tryin to fix this a few days now with no luck so im gonna ask you guys to see if you can figure this out....

About a week ago I tried to install GW Character Builder, and it came up in an error message:
"The windows Installer Service could not be accesed. This can occur if you are running windows in safe mode (im not) or if the windows installer is not correctly installed (always worked before?) Contact you support personnel for assistance."

Ok, so I figure what the heck, GWCB just has an error right? Well I tried to install AACDC a few days ago and it came up with the same stupid bloody message. Ive tried, looked through everything, updated, blah blah blah, and I cant figure it out. :blink: One of you computer guys gotta be better at this than me right? :whistling:

Any ideas?

-Mike

Edited by DeadEye, 13 June 2006 - 01:15 PM.

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#2
gerryf

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you could try installing the windows installer again

http://www.microsoft...&DisplayLang=en
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#3
DeadEye

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Nope..didnt work

**Edit**

You think maybe SP2 could be the problem? Try and reinstall that maybe?

Edited by DeadEye, 13 June 2006 - 01:52 PM.

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#4
gerryf

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in safe mode

Click Start >Run, type
msiexec /regserver
<enter>

restart in normal mode
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#5
DeadEye

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:whistling:

Ok sorry that took me so long, but I never would have thought to do that :help:

Everything is working so far, Thanks Gerry!

:blink: !

-Mike
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#6
gerryf

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so that's it?

Cool-- actually, reinstalling the windows installer should have accomplished the same thing...hmmm, just as a precaution


Start > run
cmd
<enter>

type
chkdsk /r
<enter>

Say yes to run on next reboot.

Reboot, go take a walk this will take some time.

Just a little disk maintenance
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#7
DeadEye

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Will do, should I scan both drives or just the one where I got windows installed?
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#8
gerryf

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main drive where windows is installed
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#9
DeadEye

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Got ya, man havnt done a scan disk in a long time. Ill do this tonight when I go to bed and post back the results tommorow. Thanks agian :whistling:
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#10
DeadEye

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Ok I scanned earlier, some windows files were in the wrong place, that was probably the problem. Checked it out and its still workin though! :whistling:
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