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D:\ is not accessible - Incorrect Function


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#1
kunwon1

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Hello all- I'm a new poster here, thanks in advance for any assistance.

I have a new DVD/CD-R/RW drive, a 'TSSTcorp CDW/DVD SH-M522C' on an IBM NetVista MT-M 8303-36U Running W2kpro, fully patched. I do not have any CD burning software installed on the system. I've removed AV software temporarily to 'simplify' the system in an attempt to isolate this fault.

The drive can read most media without any problems. This includes closed-session CD-R discs and standard CD-ROMs. Whenever a CD-R is inserted into the drive, the standard windows autoplay dialog (please select an action...) is missing, and double clicking the drive from explorer produces the error message:

D:\ is not accessible - Incorrect Function

The drive itself has been verified as operable on another system.

There used to be CD writing software installed on the system, provided by iomega for use with our old (read: now in a landfill) external CD-RW. I have removed all traces of this software to the best of my ability, as this was suggested on other forums to be causing similar problems. I've googled incessantly and read hundreds of forum posts, to no avail. I'm hoping the gurus here can shed some light on what is probably a very simple problem :whistling: thanks a lot, in advance, for any assistance you can provide.

Dave
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#2
greyknight17

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It might be missing the ASPI drivers for the cd burner. Try reinstalling the cd burning software and see if the cd drive functions normally afterwards.
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#3
kunwon1

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Well. The original CD burning software is gone, it was proprietary to the Iomega external CDRW. I've already tried installing new CD burning software (nero) and that didn't fix the problem.
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#4
gerryf

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http://erpman1.tripo...t/atapi-xp.html

found the above...seems interesting
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#5
kunwon1

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gerry: I've read it and investigated it, problem is the PC in question is W2kpro, and the article is for XP sp2 :whistling:
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#6
gerryf

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ooops, my bad

Re-reading the first post....why did you remove the cd-writing software....the problem occured first?

Can you reinstall the cd-writing program? It sounds like the orignal asapi layer failed and removing the the software didn't (and wouldn't help)

read the following and download the aspi layers as needed
http://www.afterdawn...e/aspisetup.cfm
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#7
kunwon1

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gerry, I removed the software because I removed the drive that the software was bundled with. The software was proprietary to the drive in question, which is now in a trash heap somewhere rotting.

That page on ASPI layers looks very promising, and I am very grateful :blink: I'll post my findings tomorrow, as the system is in use atm, I get access to it at 8am sharp :whistling:

Thanks again

Dave
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#8
kunwon1

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Ok... I ran the aspi checker that comes with the adaptec aspi, and it said my aspi layer was nonexistant. I installed the standard adaptec aspi, no luck. Tried the other two aspis listed on that page with no success as well.

I notice now that the drive is showing up in My Computer as 'Compact Disc' and not as a DVD/CD-RW drive.
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#9
gerryf

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I wonder if you somehow left a setting or two behinmd when you removed that software?

Run this, it will remove the registry settings left behind by an incomplete uninstall

http://www.geekstogo...ne-t109781.html
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#10
kunwon1

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I merged the registry keys and rebooted, then re-re-installed aspi. No change, gerry.
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#11
kunwon1

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When I insert a program disc or a written CD-R, the drive behaves normally (displays title/icon corresponding to the disc in 'My Computer'.) It's just when there's a blank CD-R put into the drive that it displays 'Compact Disc'

edit:
Also, in drive>properties>general, the free space and used space are both listed as zero bytes with a blank CD-R inserted.

Edited by kunwon1, 20 June 2006 - 08:48 AM.

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#12
gerryf

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maybe we are overthinking this

Open my computer, choose PROPERTIES, choose RECORDING tab,,,is ENABLE RECORDING checked?
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#13
kunwon1

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Gerry-

I don't have the recording tab. This fix has been suggested to me in the past, my research seems to indicate that the recording tab is an XP-only feature.

Dave
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#14
gerryf

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i keep forgetting this is win2k...

so, let's back up again...you have burning software, or you do not?
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#15
kunwon1

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I do not.
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