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Dell Dimension4700 crashes whenever a game is played

Started by Black Blade , Jun 13 2006 05:51 PM

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#1
Black Blade

Posted 13 June 2006 - 05:51 PM

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37 posts

Whenever my wife tries to play any game on her Dell Dimension 4700, 2.8 Ghz Pent 4, 1 GB ram and x300 Radeon video card, the machine crashes and she gets a blue screen that usually does not have any error messages. Sometimes there are various "stop" messages. She used to log on and play Toon Town, but cannot do that anymore at all.

She has run her anti virus which had been working, but has since got a blue screen with a stop message about deleting the anti virus program (E Trust).

Any help with this would be appreciated...let me know if you need any other info.