[Retired Tech]

If it gives repair as an option, go with that

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Hi
I pressed repair, It says set up did not find any hard disk drives installed on your computer
Thanks
Elaine

[Ellie 2]

Hi
I pressed repair, It says set up did not find any hard disk drives installed on your computer
Thanks
Elaine

[Retired Tech]

Is it the same as the first blue box here

http://www.windowsre...dexfullpage.htm

[Ellie 2]

Hi Yes
Elaine

[Retired Tech]

It isn't a SCSI or RAID Drive

[Ellie 2]

what do I do now follow the instructions from the link above
Elaine

[wannabe1]

What is the make and model of this machine, Elaine?

Sorry for leaving you hanging like that. My monitor went out on me...I got to go shopping for a new one!

[Fenor]

Hopefully you got an LCD one like I was able to do earlier this year when my old CRT piece of junk finally died after ten loooooooooooooong years.

Fenor

[wannabe1]

19" Widescreen LCD

[Ellie 2]

HI I hope this is the right answer
Packard bell. windows xp home edition.
where do I find any other information maybe you can tell I am not that computer literate
Thanks Elaine

[Retired Tech]

Hello Elaine,

It is currently 6:09 am in wannabe1 land so you may want to come back at 7 pm UK BST, though you will get an e-mail if there is an earlier reply

Keith

[Ellie 2]

thanks
elaine

[wannabe1]

Is there a model number on the machine?

If you can't find a model number, post the serial and part numbers here for me.

[Ellie 2]

Hi
Model/type ref ALT C02 MS WHQL Ns C05
is that the right number?
Elaine

[wannabe1]

I can't find anything using that number. See if you can find your computer HERE. Let me know which it is.