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Outlook Express wont open

Started by Fancey Face , Mar 12 2005 02:53 AM

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#1
Fancey Face
Posted 12 March 2005 - 02:53 AM

Fancey Face

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I am new but and I have looked thru other post regarding problems like mine...I have done all the things on the list so am posting my hijack log in hopes you can help me. OE was fine one day..now will not open at all...it will bring up the splash screen....and sticks.....doesnt give an error.... I have had to swith to the dreaded Incredimail....and have had about all of it I can take....if you have any questions please ask...as I am new to this sort of forum posting..I also usually use Mozilla as my browser..but for some reason used IE this evening....thanks for looking...Sheri

Logfile of HijackThis v1.99.0
Scan saved at 2:47:20 AM, on 03/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\crypserv.exe
D:\NORTON~1\NORTON~2\GHOSTS~2.EXE
D:\NortonsSystemWorks2003\Norton AntiVirus\navapsvc.exe
D:\NortonsSystemWorks2003\Norton Utilities\NPROTECT.EXE
D:\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\NortonsSystemWorks2003\Norton Ghost\GhostStartTrayApp.exe
D:\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\WINDOWS\System32\sysmonnt.exe
D:\Adobe\Distillr\acrotray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\MOZILL~1\FIREFOX.EXE
D:\Sheri's Things\LimeWireDownloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Search - {12EE7A5E-0674-42f9-A76B-000000004D00} - C:\WINDOWS\System32\stlb2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] D:\NortonsSystemWorks2003\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Ad-watch] D:\Lavasoft\Ad-aware 6\Ad-watch.exe
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\System32\sysmonnt
O4 - Global Startup: Acrobat Assistant.lnk = D:\Adobe\Distillr\acrotray.exe
O4 - Global Startup: Trojan Guarder Gold Version.lnk = D:\Trojan Guarder Gold Version\Trojan Guarder.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - D:\INCRED~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\Sheri\Application Data\Mozilla\Firefox\Profiles\ymlz4qru.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
O8 - Extra context menu item: Translate Page - http://www.geocities...ranslate1.0.txt
O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\Sheri\Application Data\Mozilla\Firefox\Profiles\ymlz4qru.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - D:\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - D:\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: WebControlDeploy - https://grouper.com/...rouperSetup.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103081383014
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} - http://www.ysbweb.co...ysb_regular.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} - http://www.bitdefend...bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {D1792F99-AA90-4D46-8B73-2CE45DADDD3C} - https://www.web-a-fi...edownloader.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredim...p1/imloader.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Crypkey License - Unknown - crypserv.exe (file missing)
O23 - Service: GhostStartService - Symantec Corporation - D:\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - D:\NortonsSystemWorks2003\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - D:\NortonsSystemWorks2003\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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