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Windows Media player problem


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#1
chronostorm

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Hey everyone. My computer has a problem with Windows Media player. Whenever I try to load a .wmv video file, it crashes. Also, whenever I try to stream something in any web browser, the WMP plug-in causes the browser to crash. I'm using version 10 right now, but 9 has the same problems. I've tried removing and reinstalling it, but nothing has worked so far. Will a repair install of the OS help? THanks!
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#2
DeanofHC

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Couple of questions:

- When did the computer start having this problem? Did you make adjustments, run installs, etc. that may have caused it? You could consider running a system restore.

- Also, are you running XP with Service Pack 2? More than a few people have had system problems after they installed SP2.
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#3
DeanofHC

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I looked at your profile, should have done so before I posted.

Have you tried uninstalling SP2?
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#4
chronostorm

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eh.. sorry about the mal-information. i had SP 1 installed before, and i already had the problem. After install SP 2, the problem was still there. I've had this problem ever since i can remember.
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#5
Alex Says

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I have been having the exact same problem as well. My laptop is brand new (Toshiba Portege, 512 MB RAM, wireless internet, Windows XP, etc. etc.), but whenever I try to load streaming video or open a video file (e.g. an MPG), the hard disk starts thrashing, the fan goes on high speed, and Windows Media Player completely crashes.

I've done a check for adware, spyware, viruses, etc. -- absolutely zero infections. I, too, have had this problem as long as I've had this computer.

Service Pack 2 and Windows Media Player 10 are both installed.

What gives?
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