[Rickles]

Hi,

I am having trouble with Windows update Microsoft Windows Installer 3.1.

I noticed the icon in the taskbar near the clock and when I clicked on it I received the notice that I had an update to load.

However the update failed, even after rebooting, and I get the error message:


[attachment=9045:attachment]

The icon is still in the taskbar after trying twice to load the update and I downloaded the update from two different sources and it still would not load.

Can you assist?

Regards

Edited by Rickles, 16 June 2006 - 05:48 AM.

[Advertisements]

Did you prevent anything from loading with msconfig or services.msc?

WinXP needs the service for cryptologics in it's personal installation.
It also needs the Windows Installer to install the new version.

So check if you (or a friend/family member/shopkeeper) disabled anything in msconfig or services.msc.

Start -> Run -> msconfig -> Services/Startup
Start -> Run -> services.msc

Whatever you enable in Services.msc DO NOT enable the Messenger service. This has NOTHING to do with either Windows Messenger OR MSN Messenger. It's a build-in piece of annoyance made by M$ to display advertisements and other crap right on your screen without warning.

I hope this helped you a bit.

[IO-error]

Did you prevent anything from loading with msconfig or services.msc?

WinXP needs the service for cryptologics in it's personal installation.
It also needs the Windows Installer to install the new version.

So check if you (or a friend/family member/shopkeeper) disabled anything in msconfig or services.msc.

Start -> Run -> msconfig -> Services/Startup
Start -> Run -> services.msc

Whatever you enable in Services.msc DO NOT enable the Messenger service. This has NOTHING to do with either Windows Messenger OR MSN Messenger. It's a build-in piece of annoyance made by M$ to display advertisements and other crap right on your screen without warning.

I hope this helped you a bit.

[Rickles]

In the Start -> Run -> msconfig -> Services/Startup

in Services= NOD32 Kernel Service is the only unchecked one



and in Start -> Run -> services.msc


Windows Installer Adds, modi [Blank] Manual Local System


Regards..

[IO-error]

Either, I understand that sentence wrong, or there is something messed up in your system.

Could you give me a screenshot of that part you just talked about?

About that NOD32, maybe there is a service running that asks attention of NOD32. Because it's disabled it can't run and therefore it prevents WinInstaller3.1 from being installed.

I'd suggest to enable NOD32, reboot and then try again.

[Rickles]

Ok I did that but no change and same error message.



[attachment=9047:attachment]

[IO-error]

For Windows Installer, put Manual on Automatic.

[Rickles]

Hi,

I did that and attached photo.


[attachment=9059:attachment]


Windows then did an update and no problems!