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iTunes


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#1
GeekNeeder

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Hello,

I have an irritating problem with iTunes on Windows XP. No matter how I try to open it, even from an mp3 file for example, absolutely nothing would happen. It only asks me if I agree with the policy and when I click on agree, the popup policy hides and then iTunes does not come up. There is iTunes.exe in the processes window with memory usage of about 20MB.

I initially installed iTunes (+Quicktime, which works fine) from the CD that came with the iPod nano I recently bought. After it successfully installed it tried to open but nothing happened as said. I was also asked by my firewall (Sygate Personal Firewall v. 5.6) for permission and I granted it. I also disabled the firewall and still nothing happened, even when I reinstalled it about 10 times (I gave all my patience to this...)!

The FAQ at http://www.apple.com/support/itunes/ did not really help after I tried all the relevant solutions to this issue. I've had iTunes in the past and it worked just fine, but never really used it and I uninstalled it. Now that I got an iPod, and it is essential for it to have iTunes, the application does not even show up!

This is really my last resort! I spend more hours trying to resolve this than I have on any other problem. I hope someone can help.

Thank you in advance,

GeekNeeder
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#2
starjax

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have you removed itunes and quicktime through add/remove programs. Then downloaded the latest version from apple?
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#3
GeekNeeder

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Yes, I have removed it through add/remove programs and I downloaded and installed the latest updated iTunes (several times...) from apple that still had the same problem.

Just as an aside, I had iTunes before. Could it be the version that's bothering? Is there a way to get older versions of iTunes?

Thank you for your assistance!
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#4
GeekNeeder

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It worked to its full potential just once, but after it did not respond and I terminated it, it never opened again :whistling:

I could upload music and photos, but only just that time...

I don't know why it worked and I didn't do anything different from the other times I tried, as far as I know.
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#5
starjax

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its possible. but planetmirror is a great resource for older applications.

http://public.www.pl...b/apple/iTunes/
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