Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

XP user account not working


  • Please log in to reply

#1
Pierre Jordaan

Pierre Jordaan

    New Member

  • Member
  • Pip
  • 3 posts
I recently deleted adware viruses using Dr Spyware as my system (XP Professional) was running very slow. I tried to disable programs running in the background as well and now my user account will not function. I have two users (myself and my wife- both are set up as the admin). My wife’s user is functioning.
I am able to log in to my user desktop but I get the message,” referenced memory,…, the memory could not be written”. If I need to use the IBM recovery CD my main concern would be backing up my email account (outlook). I cannot access outlook as the user account is not functioning…

I want to avoid a reinstall, as I do not have the original XP operating system- preloaded by IBM.

Is there a free patch/ ‘fix’ program one can run to install the missing files?
How do I fix this problem with my user account?
  • 0

Advertisements


#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hi Pierre Jordaan...

It would appear that your user account has become corrupt. You'll have to create a new user account and recover the files from the old one. See this Microsoft Article for the steps to take to accomplish this.

wannabe1
  • 0

#3
Pierre Jordaan

Pierre Jordaan

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Thank you very much for the quick reply!!
I will try this tonight and let you know if I was successful...
Regards
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP