[buzzeng]

I have run a scan with both spybot and adaware. Nothing seemed to remove the Desktop Search bar behind the taskbar.
Here is my HJT log,

Logfile of HijackThis v1.99.1
Scan saved at 11:53:47 AM, on 3/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\WINNT\system32\SK9910DM.EXE
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\IUInfoClient\Blabber.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINNT\System32\wsxsvc\wsxsvc.exe
C:\WINNT\system32\winupdt.exe
C:\WINNT\system32\objmovie.exe
C:\winnt\system32\msnavc32.exe
C:\WINNT\system32\osigeepm.exe
C:\WINNT\isrvs\desktop.exe
C:\WINNT\system\scog.exe
C:\WINNT\system32\?hkdsk.exe
C:\WINNT\system32\nv4onf.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINNT\system32\Alxe.exe
C:\WINNT\system32\Chf4e8Q.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINNT\EliteToolBar\EliteToolBar.dll
O2 - BHO: (no name) - {6AA66C12-AB8E-8C50-87EA-830A7279A699} - C:\WINNT\system32\ktffw.dll
O2 - BHO: (no name) - {A381310E-25C7-1586-7EEB-AEE0C9893617} - C:\WINNT\system32\xeqjdgrc.dll
O2 - BHO: (no name) - {B74A3D53-38F5-11B5-5455-02C9A19181BF} - C:\WINNT\system32\vbwtefad.dll
O2 - BHO: (no name) - {D8B09EF3-6298-4041-A329-321EFD14916D} - C:\WINNT\system32\pbursvfy.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINNT\EliteToolBar\EliteToolBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Blabber] C:\Program Files\IUInfoClient\Blabber.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [2SWZKN82R5K47C] C:\WINNT\system32\HotElc.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ITNow] C:\Program Files\Indiana University\ITnow Client\ITNow.exe /nosplash /min
O4 - HKLM\..\Run: [b3866f0c720b] C:\WINNT\System32\browselc.exe
O4 - HKLM\..\Run: [Windows Media Player] wmediaplayer.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Dvx] C:\WINNT\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINNT\system32\winupdt.exe
O4 - HKLM\..\Run: [zvmcmnci] c:\winnt\system32\zvmcmnci.exe
O4 - HKLM\..\Run: [778g3sQ] objmovie.exe
O4 - HKLM\..\Run: [App32dll] C:\winnt\system32\msnavc32.exe lee0105
O4 - HKLM\..\Run: [antiware] C:\winnt\system32\eliteukr32.exe
O4 - HKLM\..\Run: [osigeepm] C:\WINNT\system32\osigeepm.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINNT\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINNT\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [msw] C:\Documents and Settings\All Users\Application Data\msw\MSW.exe
O4 - HKLM\..\RunServices: [Windows Media Player] wmediaplayer.exe
O4 - HKLM\..\RunServices: [Kaspersky Antivirus] KasperskyAV.exe
O4 - HKCU\..\Run: [MSCVT] C:\Windows\MSCVT.exe
O4 - HKCU\..\Run: [OVCKPY] C:\WINNT\QDUSJ.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Ltho] C:\Documents and Settings\Owner\Application Data\dees.exe
O4 - HKCU\..\Run: [Mwakcesm] C:\WINNT\system32\?hkdsk.exe
O4 - HKCU\..\Run: [MwrmRic2h] nv4onf.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0033.exe
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINNT\isrvs\mfiltis.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O20 - Winlogon Notify: RunOnceEx - C:\WINNT\system32\msrdim.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: hndlqghhbwfh (vdeqnhnu6) - Unknown owner - C:\WINNT\system32\eeqxaxtv6.exe

Any help is greatly appreciated.
Thanks,
Brandon

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Brandon,
Welcome to the Forums.
I will be reviewing your HJT log, first we need to do a couple of things.

You will need to disable:
TeaTimer (Spybot) for the duration of this fix. It can cause issues when trying to remove or fix items.
You can turn TeaTimer back on when your log is clean.

We are going to need to remove a few things, but first I would like you do to the following: The reason I am asking for these first initial steps is that it can clear up some items in the first part of the fix if needed.

I have outlined some preliminary steps that we need to address. You may want to print out these intructions for reference. This process will take a few steps so please be patient and follow the provided directions.

[1.]
First Download CWShredder
And save it to your desktop.
Close all open browser windows and any other open windows.

Install CWShredder, then:

Open CWS and click Check for Updates
Then click "FIX"

[2.]
Please run at least one of these online scans, allow it to delete anything it finds:
You may have to select the auto-fix option prior to scanning, it should be a selection box on the screen. If you are a dial-up user just do one, this can take some time.
If you are a broadband user, I would suggest at least 2 of the 3. One extra scan is most often times enough.TrendMicro HouseCall
Panda ActiveScan
eTrust AntiVirus Web Scanner
Please make a note of anything that wasn't or couldn't be fixed.
Reboot your machine when finished.

[3.]
You may have run these programs already, make sure they are up to date and run per provided instructions.
Current Versions are:
Spybot S&D Ver: 1.3 Download Here
Ad-Aware SE Build 1.05 Download Here

Download and install both Spybot S&D and Ad-Aware SE.

Instructions:

Spybot S&D:
Go to your Start Menu >> Programs >> Spybot S&D >> then choose Spybot S&D.

*Close ALL windows except Spybot S&D
*Click the button to "Search for Updates" and download and install the Updates.
*Close Spybot then launch it again
*Click the button "Check for Problems"
*When Spybot is done scanning, it will be showing "RED" (RED) entries, "BLACK" entries and "GREEN" (GREEN) entries in the window
*Put a check mark beside the RED (RED) entries ONLY.
*Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.


Ad-Aware SE FULL SCAN:
Go to your Start Menu >> Programs >> Lavasoft Ad-Aware SE >> then choose Ad-Aware SE Personal.

When the main window opens look in the bottom right corner and click on Check For Updates Now then click Connect and download the latest reference files.

From main window:
*Click Start then under Select a scan Mode check Perform Full System Scan.
*Next deselect Search for negligible risk entries.
*To scan just click the Next button.

When the scan has finished mark everything for removal and get rid of it.
(Right-click the window and choose select all from the drop down menu and click Next)
The program will ask if you want to fix/delete selected items, choose yes/fix.

[4.]
Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

[5.]
Update your current Virus Scan Definitions:

[6.]
Reboot into Safe Mode and Scan with Spybot S&D and Ad-Aware SE
Then Scan with your Anti-Virus Program

[7.]
Delete your temp files:

Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Empty Your Recycle Bin.

[8.]
Reboot normally and post a new HJT log by using Post Reply:


Thanks,
rstones12

[rstones12]

Brandon,
Welcome to the Forums.
I will be reviewing your HJT log, first we need to do a couple of things.

You will need to disable:
TeaTimer (Spybot) for the duration of this fix. It can cause issues when trying to remove or fix items.
You can turn TeaTimer back on when your log is clean.

We are going to need to remove a few things, but first I would like you do to the following: The reason I am asking for these first initial steps is that it can clear up some items in the first part of the fix if needed.

I have outlined some preliminary steps that we need to address. You may want to print out these intructions for reference. This process will take a few steps so please be patient and follow the provided directions.

[1.]
First Download CWShredder
And save it to your desktop.
Close all open browser windows and any other open windows.

Install CWShredder, then:

Open CWS and click Check for Updates
Then click "FIX"

[2.]
Please run at least one of these online scans, allow it to delete anything it finds:
You may have to select the auto-fix option prior to scanning, it should be a selection box on the screen. If you are a dial-up user just do one, this can take some time.
If you are a broadband user, I would suggest at least 2 of the 3. One extra scan is most often times enough.TrendMicro HouseCall
Panda ActiveScan
eTrust AntiVirus Web Scanner
Please make a note of anything that wasn't or couldn't be fixed.
Reboot your machine when finished.

[3.]
You may have run these programs already, make sure they are up to date and run per provided instructions.
Current Versions are:
Spybot S&D Ver: 1.3 Download Here
Ad-Aware SE Build 1.05 Download Here

Download and install both Spybot S&D and Ad-Aware SE.

Instructions:

Spybot S&D:
Go to your Start Menu >> Programs >> Spybot S&D >> then choose Spybot S&D.

*Close ALL windows except Spybot S&D
*Click the button to "Search for Updates" and download and install the Updates.
*Close Spybot then launch it again
*Click the button "Check for Problems"
*When Spybot is done scanning, it will be showing "RED" (RED) entries, "BLACK" entries and "GREEN" (GREEN) entries in the window
*Put a check mark beside the RED (RED) entries ONLY.
*Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.


Ad-Aware SE FULL SCAN:
Go to your Start Menu >> Programs >> Lavasoft Ad-Aware SE >> then choose Ad-Aware SE Personal.

When the main window opens look in the bottom right corner and click on Check For Updates Now then click Connect and download the latest reference files.

From main window:
*Click Start then under Select a scan Mode check Perform Full System Scan.
*Next deselect Search for negligible risk entries.
*To scan just click the Next button.

When the scan has finished mark everything for removal and get rid of it.
(Right-click the window and choose select all from the drop down menu and click Next)
The program will ask if you want to fix/delete selected items, choose yes/fix.

[4.]
Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

[5.]
Update your current Virus Scan Definitions:

[6.]
Reboot into Safe Mode and Scan with Spybot S&D and Ad-Aware SE
Then Scan with your Anti-Virus Program

[7.]
Delete your temp files:

Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Empty Your Recycle Bin.

[8.]
Reboot normally and post a new HJT log by using Post Reply:


Thanks,
rstones12