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Delay in recognizing CD/DVD in drive(s)


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#31
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Hopefully it will turn something up
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#32
rmelone

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I ran the sfc /scannow but it didn't indicate any problems - I'm not sure what it's supposed to show, if anything.

As I said in a previous post when I disabled Trend Micro Real-Time Service using MSCONFIG that enabled the CD and DVD drive to recognize any CD or DVD inserted.

I sent a note to Trend Micro but haven't received a response yet.

Any thoughts?

Robert
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#33
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Does the Trend bit monitor for spyware or is it for checking for updates
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#34
rmelone

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That's what I'm trying to find out from Trend Micro.

There were two other entries along with the one disabled that I left enabled as they didn't affect the operation of the drives, they were:

Trend Micro Personal Firewall and Trend Micro Proxy Service

Robert
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#35
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Is the anti virus from a different manufacturer and you have checked the firewall is on

Scroll down and click proceed, then click all service ports

https://www.grc.com/x/ne.dll?bh0bkyd2
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#36
rmelone

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I ran the test of my TCP ports and passed with no problems.

I received an answer from Trend Micro and was able to fix the problem by making a change in the 'Real-Time Scan' tab of their panel for System options by ignoring the CD and DVD drives. Obviously that's what I was doing when I disabled the Trend Micro Real-Time Service using MSCONFIG but then I was not scanning any files or folders either. With this change I was just not scanning the drives.

Thanks again for your help.

Robert
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#37
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Thank You for letting me know
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