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error "send report" "dont send"


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#1
roxxy

roxxy

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;) I have searched the forums and can't find a solution. all of the sudden I cant play any of my games except what came with the pc. I would play on the msn gaming zone and I have a lot of games on an "egames" disc that I could play but now I keep getting this stinking error that says Pcustom caption, signature error. when I look at the report it says something about gbrowser.exe and mshtml.dll. Then you have to choose to send or not send report. The game screen clears off. :thumbsup: Im somewhat computer handy but I cant for the life of me figure this out. anyone? anyone? :tazz: thanks roxxy
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#2
ggroube

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Roxxy,

Any further on this? My brother in law has just reported a similar sounding issue to me. Have you been able to find out more?

G
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#3
roxxy

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:tazz: yep, after being on line with microsoft for 2 hours and finally giving up. I ran some virus softwear and deleted cookies. I can;t remember what all else but I can play any game now except on msn. I still don't know why.
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#4
gerryf

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have either of you installed a) pop up blockers b) firewalls c) ad filters, or any kind of software designed to "protect you from the nasty stuff on the Interenet?
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#5
ggroube

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have either of you installed a) pop up blockers b) firewalls c) ad filters, or any kind of software designed to "protect you from the nasty stuff on the Interenet?

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Yes.

I built the system I'm talking about and stuck all of the above on when it was built. I also disabled access to the internet for the kid's account when the system was set up. The only things I'm regularly using now that I wasn't using then are Firefox/Thunderbird, and Microsoft's Anti-Spyware, but a full version of AdAware Pro should cover that attack vector reasonably well.

G

(I've been a IT Pro for 10 years, specialising in Software Engineering, but with significant real world experience in Systems, Network and Data administration as well. Personally, I've haven't had an infestation since I switched from IE to Firefox and got hidden behind an ADSL router with a firewall in place.)
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