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Drive wont read some disks


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#1
ERDomi

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I was saving things onto disks and it was all working fine. Then i tried to change the disk, and when i put it in the name of the disk didn't appear on the D drive, and when i click on it it says 'please insert disk'. This only happens on some disks, as i have gotton others to work fine.
Can you help!!?!
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#2
Retired Tech

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Are they different makes of disc
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#3
ERDomi

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Hi!
no they are the same make of disc
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#4
Retired Tech

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If you know the make and model of the CD drive, check for a firmware update, though make sure it is the exact one for the drive
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#5
ERDomi

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erm, im not sure, it says there are 2

Sony DVD RW DW-D22A

VOBID InstantDrive CD SCSI CDRom Device

im not sure which it is, and also i dont know where to ceck for a frimware update?!

(sorry im not very good with computers!)

thanks
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#6
Retired Tech

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Can you check this is your drive

http://esupport.sony...id=1911&os_id=7

Of the two drives you have, RW indicates a ReWrite capability
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#7
ERDomi

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yeh i think that is it. shall i download the firmware update?
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#8
Retired Tech

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Yes, though have a look for the installation instructions first
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#9
ERDomi

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ok thanks, but im not sure how to

1. disable your anti-virus software

2. disable standby and Hibernation modes

i have e-trust antivirus but im not sure how to disable it?
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#10
ERDomi

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ive manged to disable standby and hibernation modes, but not the antivirus software.....
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#11
ERDomi

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ok, so i sorted out those 2 things, and started to run the firmware but then it said that the update wouldn'y work for my model of computer. :whistling:

?
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#12
ERDomi

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just realised that the disk that works is a DVD+RW which is what it says the drive is called, and the discs that dont work are music cds and CD-RW. but they all worked earlier today. now when i put in the disks that dont work it just makes 3 little sounds as if its tryin to read them bt cant.
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#13
Retired Tech

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Which CD Writing software are you using?
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#14
ERDomi

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erm, im not sure. i just use the disks to store photos and stuff. i format them using pinnacle instant write and then i just drag pics into them and stuff. i dont burn cds very often.
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#15
Retired Tech

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Can you download this patch to see if it helps

http://www.geekstogo...wdetails&f_id=8
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