[computerwiz12890]

I never got around to testing the other program I mentioned. But I will do that now.

In the mean time, do this:

Download and run hijackthis Do a scan and then save a log. Take the log and ATTACH IT (do not post) to your next post. In order to attach it, you will either need to change the .log extension to .txt, or you will have to put the log into a compressed (zipped) folder.

We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.

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Ok, I ran hijackthis and here's my log.

Attached Files

•  hijackthis_log.zip   2.48KB   77 downloads

[sandrock86]

Ok, I ran hijackthis and here's my log.

Attached Files

•  hijackthis_log.zip   2.48KB   77 downloads

[computerwiz12890]

Sorry for taking so long to respond. I've been extremely busy lately.

There are some things in the HijackThis log that I would like to have checked out, but before I send you to the malware forum, try this:

Unplug your modem from it's power source and let it sit for about 1 minute. Then plug it back in. See if you still have troubles.

If so, please post a fresh HijackThis log in the Malware forum. If your problem persists after getting a clean bill of health from a malware expert, return here and we'll continue troubleshooting.

Keep in mind, the malware forum is very busy and can take up to 5 days to receive a reply. There is a special forum called The Waiting Room if you've been waiting for 3 or more days. You can put a link to your topic & a short description of your problem and someone will get with you soon.