Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

OX000000ED


  • Please log in to reply

#1
cowannbell

cowannbell

    Member

  • Member
  • PipPip
  • 23 posts
My computer won't load Windows XP. I have tried safe mode and last known Good configuration both just keep rebooting.

The last time I logged off, I remember is telling me to shut down to install updates. I have automatic updates configured on my system.

I tried recovery console and then I get the error.

A problem has been detected and windows has been shutdown to prevent damage

Unmountable Boot Volume

Ox000000ED


I have an HP laptop that came with windows xp, so I don't have the windows xp disk.

Any assitance is appreciated.

Thanks,
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
Step 1

If you do not have a Windows XP CD, do the following


download RC.iso from the following link:

http://www.thecomput...edic.com/rc.iso

You need to burn this image to a CD and boot your computer with it--this is different than burning a file to a CD. If you do not know how to burn an ISO image, then download the following program to another Windows XP machine, install it.

make certain you download the proper installation for your version of windows. Open MY COMPUTER, choose HELP > ABOUT. Note the service pack and get the appropriate version of the iso burner power toy

http://isorecorder.a...isorecorder.htm

After installation, reboot, then right click the RC.iso file you downloaded above and choose COPY IMAGE TO CD.

Then reboot your broken PC with that CD in the CD-ROM drive.

This will give you a recovery console to use to run

Insert the cd into the non-functioning PC



STEP 2

When boot begins, a windows setup will appear to start, but you will be taken to a recovery console.

You will need to select your windows installation by pressing a number, most likely 1

Windows will ask you for a password

If you have XP home, press enter...there is no password

If you have XP Pro, you need to enter the password you set when you installed your machine with XP Pro.

After entering the password, you will find yourself at a command prompt that looks like this

c:\windows

type
chkdsk /r
<enter>

follow the prompts, then when it is complete, remove the CD

type

EXIT

<enter>

the machine will reboot

Did that fix it?
  • 0

#3
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I will try this and let you know what happens.

Thanks,
  • 0

#4
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
okey-doke
  • 0

#5
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
It doesn't seem to work.

I get this line and then nothing.

Bood CD Rom Type: None Emulation Booting.
  • 0

#6
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Not sure if this helps, but here is the full stop code.

ox000000ed (ox8577c030, oxc0000006, ox0000000, ox0000000)

Thanks,
  • 0

#7
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
I think you have a bad burn on the rc.iso


try burning the image again, but burn it at slowest speed
  • 0

#8
doire

doire

    Member

  • Member
  • PipPipPip
  • 210 posts
You could try what gerry said and if it doent work do the same again only this time type fixboot inseatd of chkdsk /r
  • 0

#9
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
that is the next step, but at the moment, he cannot even get a command prompt to run fixboot
  • 0

#10
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I'll try the burn again and let you know what happens.

Thanks again.
  • 0

Advertisements


#11
doire

doire

    Member

  • Member
  • PipPipPip
  • 210 posts
Sorry didnt see the last few posts before mine :whistling:
  • 0

#12
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I have tried burning the iso file three times and neither disk is working. Any other suggestions?

Thanks

P.S. I slowed the record time way down.
  • 0

#13
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Will using the file located here

http://www.techtips4.../sw/SW00014.htm

from the floppy work?
  • 0

#14
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Well I tried the floppy and it ask for the 2nd floppy but never goes any further.
  • 0

#15
cowannbell

cowannbell

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Quick Question.

I noticed in my bios, that the hard disk reads 0 mb.

Does that mean it doesn't know there is a hard drive, or the hard drive is not working?


Thanks,
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP