OK,
Here are the problems I am having:
1. I am having trouble with my wireless Internet. My network might be connected incorrectly. If this is the case, I would need someone who can take me through the setup process. More likely, though, is that I have picked up some kind of virus that is affecting my Internet capabilities. What happens is that I will click on the Internet icon, and go to a website. I can usually get to two or three pages before the Internet says "the page cannot be displayed." Now, this message is ridiculous because I pay for wireless Internet, and when I look at my router, everything is fine. I have tried restarting the router, rebooting the computer, and setting up a Virtual Private Network (which was a bad idea). What happens when I get the "cannot be displayed" message is that I go to the computer network icon in the lower righthand corner of my screen, refresh the network list, and then everything is fine. I used to be able to hit the repair button, but about two weeks ago that stopped working.
2. Another strange Internet problem is occurring: when I go to open a second IE window, it closes and replaces the first one. This has started happening recently, which is why I suspect that it also has to do with whatever malware I have attracted.
3. I have several programs: Spybot, Ad-Aware, ewido, ccleaner, look-2-me destroyer, etc. that are intended to clean up and get rid of viruses. However, they find nothing. This makes me think that their integrity has been compromised, and wonder if the virus also alters other existing programs on my computer. I have tried removing the programs and re-downloading them with the same effect as before; they still find nothing.
4. My monitor is also performing strangely. There is a light blue color that flickers across the screen (usually when I am on the Internet). Sometimes, the "blue" is over the entire screen, which makes it difficult to notice because the screen just looks darker. Other times, as mentioned previously, the screen flickers "blue" in columns or stripes. This, for obvious reasons, is much more noticeable. While this could be a monitor problem, the nature and timing of the occurance makes me think this is also connected to the virus somehow.
These are the main problems I have, although I am sure I can think of more if these get answered. I have tried everything I know of to fix these problems. I am now out of my depth. This is why I am writing to you for assistance.
(please)If you need further information or :::crossing fingers::: have ideas for me, please respond to this post. My computer system is not working, and I rely on it to work for business and personal ventures. I need as much help as can be afforded. I understand that the people working on this site are volunteers. Please know how much you (and your help) are appreciated.
I would like to request gerryf because he has been of great help in the past. Thank you in advance for your help and attention to this matter.
POC Computer
Edited by POC Computer, 19 June 2006 - 08:16 PM.
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