I had roxio cd burner software which I removed
I have disconnected the drives physically from the motherboard and uninstalled them from device manager and one by one reconnected the drives to load one at a time. when the cd rom drive loads it works fine however is labeled wrong. it is also listed under unknown in the device manager I have run a check through device manger to update driver and to install new driver now of which works. the message is that the device is workin properly and driver is up to date.
when I reattach the cdrw/dvd windows stalls at start up.
i am running windows xp pro, sp2
dell dimension p4