Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

no start button or shortcuts, only wallpaper when computer opens


  • Please log in to reply

#1
l7zhang

l7zhang

    New Member

  • Member
  • Pip
  • 4 posts
I'm having a major problem with my computer, whenever I open my computer the only thing that is shown is my wallpaper. I don't have the start button or any shortcuts as well I can't right click. The only function that I can do is ctlr+alt+delt which leads me to task manager. Did my computer encounter some kind of virus or something? Please help and let me know what I need to do to get my computer back to the way it was before. Thanks for all the help!
  • 0

Advertisements


#2
kunwon1

kunwon1

    Member

  • Member
  • PipPip
  • 59 posts
Did you make any hardware or software changes, even minor ones, recently?

What version of windows do you have?

Open the task manager and go to file>run and type explorer.exe into the box and hit enter. What happens?
  • 0

#3
computerwiz12890

computerwiz12890

    Fixer-upper guy

  • Retired Staff
  • 1,802 posts
Hello and welcome to Geeks to Go!

Press Ctrl + Alt + Del Go to File > New Task (Run...) and type explorer.exe in the space provided. Press enter. Do your icons and start menu return?

And when you boot into Safe Mode, can you see your icons and start menu? (tap F8 while computer is turning on in order to get into Safe Mode)
  • 0

#4
l7zhang

l7zhang

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I think I installed a program onto my computer recently, I can't be sure though.

When I typed in "explorer.exe" as suggested, nothing happened, the start button and the shortcuts are still not visible.

As for the safe mode suggestion, the same still presist.
  • 0

#5
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Did it give an error when you typed it (without the quotes) and pressed enter?
  • 0

#6
l7zhang

l7zhang

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
no error, nothing happens.
  • 0

#7
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Type sfc /scannow then press enter
  • 0

#8
l7zhang

l7zhang

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
i typed in the sfc/scannow as suggested but it says that window cannot find it. Thanks for all the help so far!
  • 0

#9
Nikul

Nikul

    Banned

  • Banned
  • PipPipPip
  • 204 posts
Make sure u put a space in "sfc /scannow" minus the quotes.
  • 0

#10
computerwiz12890

computerwiz12890

    Fixer-upper guy

  • Retired Staff
  • 1,802 posts
If the sfc /scannow thing doesn't work, do #1. If #1 doesn't work, try #2:


1. Press Ctrl + Alt + Del Go to File > New Task (Run...) and typechkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally, then the monitor will show progress of the scan, rather than going to Windows. Do not disturb this. This will take an hour or so before it gets to the desktop.

2. Repair Windows XP. You will need an XP CD in order to do this. If you're not sure how to do a repair, check out the following link: http://www.geekstogo...ws-XP-t138.html

If you have problems, here is an alternate way to repair XP:

Alternate XP Repair Method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system. After running XP Repair you will need to install all Windows Updates and possibly your video card driver.

Microsoft Update
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP