[l7zhang]

I'm having a major problem with my computer, whenever I open my computer the only thing that is shown is my wallpaper. I don't have the start button or any shortcuts as well I can't right click. The only function that I can do is ctlr+alt+delt which leads me to task manager. Did my computer encounter some kind of virus or something? Please help and let me know what I need to do to get my computer back to the way it was before. Thanks for all the help!

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Did you make any hardware or software changes, even minor ones, recently?

What version of windows do you have?

Open the task manager and go to file>run and type explorer.exe into the box and hit enter. What happens?

[kunwon1]

Did you make any hardware or software changes, even minor ones, recently?

What version of windows do you have?

Open the task manager and go to file>run and type explorer.exe into the box and hit enter. What happens?

[computerwiz12890]

Hello and welcome to Geeks to Go!

Press Ctrl + Alt + Del Go to File > New Task (Run...) and type explorer.exe in the space provided. Press enter. Do your icons and start menu return?

And when you boot into Safe Mode, can you see your icons and start menu? (tap F8 while computer is turning on in order to get into Safe Mode)

[l7zhang]

I think I installed a program onto my computer recently, I can't be sure though.

When I typed in "explorer.exe" as suggested, nothing happened, the start button and the shortcuts are still not visible.

As for the safe mode suggestion, the same still presist.

[Retired Tech]

Did it give an error when you typed it (without the quotes) and pressed enter?

[l7zhang]

no error, nothing happens.

[Retired Tech]

Type sfc /scannow then press enter

[l7zhang]

i typed in the sfc/scannow as suggested but it says that window cannot find it. Thanks for all the help so far!

[Nikul]

Make sure u put a space in "sfc /scannow" minus the quotes.

[computerwiz12890]

If the sfc /scannow thing doesn't work, do #1. If #1 doesn't work, try #2:


1. Press Ctrl + Alt + Del Go to File > New Task (Run...) and typechkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally, then the monitor will show progress of the scan, rather than going to Windows. Do not disturb this. This will take an hour or so before it gets to the desktop.

2. Repair Windows XP. You will need an XP CD in order to do this. If you're not sure how to do a repair, check out the following link: http://www.geekstogo...ws-XP-t138.html

If you have problems, here is an alternate way to repair XP:

Alternate XP Repair Method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system. After running XP Repair you will need to install all Windows Updates and possibly your video card driver.

Microsoft Update