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can't access internet after re-boot


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#1
screamerUSA

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Hi All,

I'm having a problem that I could really use some help with. Two days ago I started having a problem accessing the internet after re-booting my machine. My machine is virus free, I'm sure of that. I thought it was some software that I had installed eg. ProSecurity. I uninstalled all traces of it. Still I have this problem. After re-booting I need to manually re-start my router in order to connect to internet or send/receive mail. I can get an IP but can't ping anyone. In Event Viewer I have these msg's.

1)The IP address lease 192.1XX.XXX.X for the Network Card with network address 001XXXXXX151 has been denied by the DHCP server 192.XXX.XXX.X (The DHCP Server sent a DHCPNACK message).

2)Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001XXXXXX151. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

3)The IPSEC Services service terminated with the following error:
An invalid argument was supplied.

I've also tried disconnecting everything, shutting everything down and restarting modem, router, box. Still same problem.

Here's a copy of my IPCONFIG /all both before and after manually re-starting router:

Before:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Creamer>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OFFICE1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-14-22-59-F1-51
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Thursday, June 22, 2006 12:40:54 PM
Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM


C:\Documents and Settings\Stephen Creamer>

After:


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Creamer>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OFFICE1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : BelkinPren

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : BelkinPren
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-14-22-59-F1-51
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Thursday, June 22, 2006 12:40:54 PM
Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM



I did a few searches and really couldn't find anything applicable. I's appreciate any help anyone can offer.

tia,

...screamer
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#2
gerryf

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when this occurs, enter the command line console and type

ping 192.168.2.2

ping 192.168.2.1

ping 72.14.203.99

ping www.google.com

what happens after each
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#3
screamerUSA

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Hi Gerry:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Creamer>ping 192.168.2.2

Pinging 192.168.2.2 with 32 bytes of data:<--------- My machine

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Stephen Creamer>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data: <---------- Router

Reply from 192.168.2.1: bytes=32 time=3ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 3ms, Average = 1ms

C:\Documents and Settings\Stephen Creamer>ping 72.14.203.99

Pinging 72.14.203.99 with 32 bytes of data:

Reply from 72.14.203.99: bytes=32 time=31ms TTL=244
Reply from 72.14.203.99: bytes=32 time=30ms TTL=244
Reply from 72.14.203.99: bytes=32 time=30ms TTL=244
Reply from 72.14.203.99: bytes=32 time=30ms TTL=244

Ping statistics for 72.14.203.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 31ms, Average = 30ms

C:\Documents and Settings\Stephen Creamer>ping google.com
Ping request could not find host google.com. Please check the name and try again
.

C:\Documents and Settings\Stephen Creamer>
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#4
gerryf

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well, that is interesting....not what I would have expected. How can you ping the router, but and google, but not your own machine? Weird

try this
start Run
cmd
<enter>

ipconfig /flushdns

followed by

netsh int ip reset c:\resetlog.txt

reboot
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#5
screamerUSA

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I have a rather large Hosts file so I have DNS disabled:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Creamer>ipconfig /flushdns

Windows IP Configuration

Could not flush the DNS Resolver Cache: Function failed during execution.


C:\Documents and Settings\Stephen Creamer>netsh int ip reset c:\resetlog.txt


C:\Documents and Settings\Stephen Creamer>

After re-boot I had to manually re-start the router :whistling:

I'll be back in 45min's. Need to make dinner for family..

Thanks!

BTW: What did you ecpect w/ the ping stats?
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#6
gerryf

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just as a test, could you remove your host file to a different location for a moment

Why are we assuming this is not a failed router?

Why did you disable DNS?

What's going on here?
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#7
screamerUSA

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Why did you disable DNS?

Editors Note: in most cases a large HOSTS file (over 135 kb) tends to slow down the machine. This only occurs in W2000 and XP. Windows 98 and ME are not affected.

To resolve this issue (manually) open the "Services Editor"

* Start | Run (type) "services.msc" (no quotes)
* Scroll down to "DNS Client", Right-click and select: Properties
* Click the drop-down arrow for "Startup type"
* Select: Manual, click Apply/Ok and restart. [more info]

You can see that the above "Service" is not needed (after a little browsing) by opening the Services Editor again, scroll down to DNS Client and check the "Status" column. It should be blank, if it was needed it would show "Started" in that column.

just as a test, could you remove your host file to a different location for a moment.

Done

Why are we assuming this is not a failed router?

All the other PC's on the LAN start/run OK. This started after I un-installed ProSecurity software.
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#8
screamerUSA

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Here['s the event log before re-starting the router manually:

1)The IPSEC Services service terminated with the following error:
An invalid argument was supplied.

2)The Terminal Services service entered the running state.

3)The Fast User Switching Compatibility service was successfully sent a start control.

4)The Network Location Awareness (NLA) service entered the running state.

5)The Network Location Awareness (NLA) service was successfully sent a start control.

6)The Fast User Switching Compatibility service entered the running state

7)The SSDP Discovery Service service was successfully sent a start control.

8) The NxSysMon service was successfully sent a start control.

9)The SSDP Discovery Service service entered the running state

10)The Application Layer Gateway Service service was successfully sent a start control.

11)The Application Layer Gateway Service service entered the running state

12)The NxNetMon service was successfully sent a start control.

13)The NxFsMon service was successfully sent a start control.

14)The Telephony service entered the running state.

15)The Remote Access Connection Manager service was successfully sent a start control.

16)The Remote Access Connection Manager service entered the running state.

And here's a pop-up from my firewall w/ regard to changed components, immediately after the router connected. see .jpg

Attached Thumbnails

  • DNS.jpg

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#9
gerryf

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I assume all the other clients are set up the same way?

Could you please restart teh DNS service, now that the host file is out of the way

(why are you using a host file instead of DNS?)
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#10
screamerUSA

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Hosts file is on Automatic.

I use Hosta to block certain sites that distribute "scumware/adware".

I also re-installed my network adapter last night & re-did Internet Connection. Same-ole, same-ole...
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#11
screamerUSA

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Oops! DNS is on automatic.
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#12
screamerUSA

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Gerry, I just changed my TCP/IP settings to "Use Following DNS Server Address" pointing it to my router.

Can you see a downside in doing this?
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#13
screamerUSA

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NM, It was a corrupt Winsock. All's well now. :whistling:
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#14
gerryf

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interesting, this

netsh int ip reset c:\resetlog.txt

should have addressed that.

How did you fix this? Please share.
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#15
screamerUSA

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Used an app called WinsockXPFix. I tried LSPfix first, but it didn't work. Do a Google search.
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