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Mysterious Alert box at start-up.


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#1
Sparky Z

Sparky Z

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I'm running XP Media Center, and whenever I boot or reset my computer, an alert box pops up and says "Failed to get session notifications." I have no idea what that means (a Google seach had no hits), and the box has no other identifying marks whatsoever. Just the phrase and the okay button. Everything else seems to be working fine, and there are no suspicious startup items in the registry, so I think my system is healthy and uninfected. It's just annoying. Is there any way to tell what program is bringing up the dialog box so that I can figure out how to fix it?

For that matter, does anybody even know what it's trying to tell me, exactly?
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#2
computerwiz12890

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Hello Sparky Z.

This is the first time I've heard of this. But I think we can find out what's going on.

Please download and run hijackthis Do a scan and then save a log. Take the log and ATTACH IT (do not post) to your next post. In order to attach it, you will either need to change the .log extension to .txt, or you will have to put the log into a compressed (zipped) folder.

We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what is causing your problem. If I notice any malware, I will redirect you to the malware forum.

If you post a hijackthis log in this forum, several trusted techs will come to your house and eat all of your Ritz crackers, Cheeze Doodals and any sweet pickles you have in your fridge. We will also put our feet up on all of your coffee tables. This is no joke. We'll do it. It's not pretty. :whistling:
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#3
Sparky Z

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Here you go.

Attached Files


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#4
computerwiz12890

computerwiz12890

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I'm am sorry it has taken me so long to respond. I seem to have lost track of this topic. :whistling:

I think your problem is from a program called pinger.exe This program is not necessary. Go into MSCONFIG and disable it. If your problem is solved, good. If not, re-enable it. Here's info about pinger.exe:

Pinger is the resident program for Toshiba updates. Periodically checks to see if there are any software/driver upgrades for your particular computer model. If it finds any, it posts a notification

If that was not your problem, do this:

Step 1

Start > Run, type
msconfig
<enter>

On the general tab, select SELECTIVE START UP then uncheck
load system.ini
load win.ini
load startup services
load startup items

Reboot.
Does the error repeat? If not, continue with the next part. If so, STOP and report back to me.


If not, Start > Run, type
msconfig
<enter>

check load startup items
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load startup services
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load win.ini
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load system.ini
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.

Report back

-------------------------------------

STEP 2

When you find the error, repeating, you have arrived at the group that is causing the problem.

Leave everything as is and go to the tab with the same name as the one you just re-enabled and uncheck everything you find within the tab....reboot.

Does the probelm recur? If not, check one item and reboot, continuing until you discover the offending application/service

Then report back
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#5
Sparky Z

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Okay, I've traced it to the startup item "ToshibaRC.exe". Is that safe to remove from startup permanently?
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#6
computerwiz12890

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I can't seem to find any information about it. :whistling:

I'd say disable it, and then if you notice a program stops working or you get a Toshiba error message, then you need it. You will probably notice any ill effects from having it disabled within 2 weeks. If you don't notice anything by then, then you are fine without it.
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