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virus :(


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#1
purecork

purecork

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can anyone help me here. my friend has a virus and nothing is working on her pc. Config.sys and config.Bak are corrupt (they're in charge of telling what drivers to use to run what ever programme, hence nothing opening up) anyone have any ideas? greatly appreciated :whistling: /q

*desperate* thanks

shes using windows me
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#2
Spike

Spike

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Hi purecork, welcome to Geeks To Go Forums.

If you think your friend is infected with malware then give him these instructions:

Please read this: Read This Before Posting A Hijackthis Log (Click on the link)

That will give you steps that will help you clean up 70% of the problems yourself. Then please download "Hijackthis" and run Hijackthis with log. Save the log file here: Malware Removal - HiJackThis Logs Go Here

When you have followed all these steps. A Geeks To Go Staff Member will help you fix your problem.

(Note: Please be patient, the "Malware Forum" is a very busy place and a two or three day wait is not unusual.)

Thank you and goodluck. :whistling:
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