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pc is infected with malware please help!


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#1
feederfan

feederfan

    New Member

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my pc is infected with malware. My homepage has changed, my pc is running slower than usual and my internet connection speed has declined. can someone please recommend programs to get rid of this malware thanks.
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#2
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
Hi feederfan

Welcome to GTG! :whistling:

Please do this:

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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#3
feederfan

feederfan

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Logfile of HijackThis v1.99.1
Scan saved at 11:39:42 AM, on 6/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
C:\Program Files\EPSON\ESM2\eEBSVC.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe
C:\Program Files\Comodo\LaunchPad\CLPTray.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\WINDOWS\ECURIT~1\alg.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Netropa\InetKb\Inetkb.exe
C:\Program Files\Comodo\Comodo AntiVirus\Cavaud.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\FBM Software\ZeroSpyware Limited Edition\ZeroSpyware LE.exe
C:\Program Files\Comodo\Comodo AntiVirus\CavSn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\??mantec\UERINI~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {B0FB2D6D-C8D3-8B53-F5F8-E2CB599D0FB0} - C:\WINDOWS\system32\hrihdqw.dll (file missing)
R3 - URLSearchHook: (no name) - {81D61D68-E5E2-BB66-D8CC-D4E61DAD22F3} - C:\WINDOWS\system32\hrihdqw.dll (file missing)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0BE80D4B-ABC6-FF4C-A86B-9E52262FACFC} - C:\WINDOWS\system32\lptlk.dll (file missing)
O2 - BHO: (no name) - {39CC6D1D-D2A6-C577-855F-A87F621FD6BE} - C:\WINDOWS\system32\ajhuo.dll (file missing)
O2 - BHO: (no name) - {3AC53D4E-86F7-CF79-855F-A87F621F81BF} - C:\WINDOWS\system32\lptlk.dll (file missing)
O2 - BHO: (no name) - {3BC26D15-D1A7-9674-855F-A87F621FD6BE} - C:\WINDOWS\system32\ajhuo.dll (file missing)
O2 - BHO: Nothing - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {81D61D68-E5E2-BB66-D8CC-D4E61DAD22F3} - C:\WINDOWS\system32\hrihdqw.dll (file missing)
O2 - BHO: (no name) - {91540216-A5C2-A245-FDDE-952291A46DF4} - C:\WINDOWS\system32\pqwp.dll (file missing)
O2 - BHO: (no name) - {B0FB2D6D-C8D3-8B53-F5F8-E2CB599D0FB0} - C:\WINDOWS\system32\hrihdqw.dll (file missing)
O2 - BHO: (no name) - {CECB0CD4-FE0A-F7D7-31C2-C47754093CA5} - C:\WINDOWS\system32\rawam.dll (file missing)
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Ifxjy] C:\Program Files\Mjicm\Shyxnb.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [cnfgCav] "C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe" " /login"
O4 - HKLM\..\Run: [Comodo Launch Pad Tray] C:\Program Files\Comodo\LaunchPad\CLPTray.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Ulequ] C:\Documents and Settings\Gavin\Application Data\s?stem\??chost.exe
O4 - HKCU\..\Run: [Esas] "C:\WINDOWS\ECURIT~1\alg.exe" -vt ndrv
O4 - HKCU\..\Run: [Namaks] C:\PROGRA~1\COMMON~1\MANTEC~1\UERINI~1.EXE
O4 - HKCU\..\Run: [ZSLEScheduler] RunDll32.exe "C:\Program Files\FBM Software\ZeroSpyware Limited Edition\ZSScheduler.dll", runScheduler C:\Program Files\FBM Software\ZeroSpyware Limited Edition\
O4 - Global Startup: EPSON Background Monitor.lnk = C:\Program Files\EPSON\ESM2\STMS.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://edits.mywebse...?p=ZCxdm238YYGB
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Download with Go!Zilla - file://C:\Program Files\Go!Zilla\download-with-gozilla.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winfixer.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{058B10BA-DC35-4D20-B419-CF3A6FB25C61}: NameServer = 194.168.8.100,194.168.4.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{A297283F-C7A1-4B61-A46D-412A48E62ECD}: NameServer = 194.168.8.100,194.168.4.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{A4E53A01-160D-435F-976D-5042A8EDF0C9}: NameServer = 194.168.8.100,194.168.4.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{C5E0F991-D37F-45FE-AA80-321E25146390}: NameServer = 194.168.8.100,194.168.4.100
O17 - HKLM\System\CS1\Services\Tcpip\..\{058B10BA-DC35-4D20-B419-CF3A6FB25C61}: NameServer = 194.168.8.100,194.168.4.100
O17 - HKLM\System\CS2\Services\Tcpip\..\{058B10BA-DC35-4D20-B419-CF3A6FB25C61}: NameServer = 194.168.8.100,194.168.4.100
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\ati2evxx.dll
O20 - Winlogon Notify: SABWinLogon - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Comodo Anti-Virus and Anti-Spyware Service - Comodo Inc. - C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\EPSON\ESM2\eEBSVC.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: ZeroSpyware FileDeleter (FileDeleter) - FBM Software - C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#4
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
* Copy these instructions to notepad and save them to your desktop. You will need them to refer to.


* Download DelDomains.inf from here.
Save the DelDomains.inf file to your desktop.
Rightclick DelDomains.inf and choose install.


* Click here to download OiUninstaller.exe and save it to your desktop.

Click on the OiUninstaller.exe then follow the prompts from there.


* Go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the "Delete Cookies" button to clear all cookies.


* Open Firefox.
Click on Tools, then Options
Select the Privacy icon in the left-hand panel
Click on Cookies
Click on View Cookies
Click on the Remove All Cookies button


* Click here to download smitRem.exe.
  • Save the file to your desktop.
  • It is a self extracting file.
  • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
  • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.
  • If the link to SmitRem above is not working try this one.
* Update ewido:
  • Start ewido.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will do that in safe mode.


* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to.



* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {B0FB2D6D-C8D3-8B53-F5F8-E2CB599D0FB0} - C:\WINDOWS\system32\hrihdqw.dll (file missing)

R3 - URLSearchHook: (no name) - {81D61D68-E5E2-BB66-D8CC-D4E61DAD22F3} - C:\WINDOWS\system32\hrihdqw.dll (file missing)

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {0BE80D4B-ABC6-FF4C-A86B-9E52262FACFC} - C:\WINDOWS\system32\lptlk.dll (file missing)

O2 - BHO: (no name) - {39CC6D1D-D2A6-C577-855F-A87F621FD6BE} - C:\WINDOWS\system32\ajhuo.dll (file missing)

O2 - BHO: (no name) - {3AC53D4E-86F7-CF79-855F-A87F621F81BF} - C:\WINDOWS\system32\lptlk.dll (file missing)

O2 - BHO: (no name) - {3BC26D15-D1A7-9674-855F-A87F621FD6BE} - C:\WINDOWS\system32\ajhuo.dll (file missing)

O2 - BHO: (no name) - {81D61D68-E5E2-BB66-D8CC-D4E61DAD22F3} - C:\WINDOWS\system32\hrihdqw.dll (file missing)

O2 - BHO: (no name) - {91540216-A5C2-A245-FDDE-952291A46DF4} - C:\WINDOWS\system32\pqwp.dll (file missing)

O2 - BHO: (no name) - {B0FB2D6D-C8D3-8B53-F5F8-E2CB599D0FB0} - C:\WINDOWS\system32\hrihdqw.dll (file missing)

O2 - BHO: (no name) - {CECB0CD4-FE0A-F7D7-31C2-C47754093CA5} - C:\WINDOWS\system32\rawam.dll (file missing)



* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


* Run ewido:
  • Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


* Restart back into Windows normally now.


* Run ActiveScan online virus scan here

When the scan is finished, save the results from the scan!

SmitRem creates a log file with the results of it's fix in C:\smitfiles.txt. Go to your C drive and locate the smitfiles.txt file. Copy and paste the contents of the smitfiles.txt file in your next reply here along with a new HiJackThis log and the results from ActiveScan


* Also open Hijack This and click on the "Open the Misc Tools section" button. Click on the "Open Uninstall Manager" button. Click the "Save List" button. Copy and paste that list here.
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