[jen147]

Ok, had some problems with the removal tool, but in the end it ran.

As soon as the progress bar started going for the removal tool, I started getting "Program Not Responding" window asking End Now or Cancel. There were three or four of them on at the same time and as soon as I hit cancel on one another would come up.

I don't know how many of them I went through, but I nearly thought I was going to have to shut down the computer. I didn't want to hit End Now because I wanted the removal tool to keep going. But anyway, I finally clicked my way through them all until they stopped coming up and the removal tool finished then asked for a restart.

Tried the Compu-Rx download again, it completed 9.75.

Thought I'd try the Norton Removal Tool again because it had gave me so much trouble, but this time it wouldn't give me the file, said I wasn't allowing Active X.

Ran TuneUp CleanUp, and Registry Cleaner, it found 93 bad entries in the Active X catagory.

I don't know Keith... it's looking pretty hopeless.

[Advertisements]

You could repair XP, let me know if you want to look at that

[Retired Tech]

You could repair XP, let me know if you want to look at that

[jen147]

You're talking System Recovery, right? Is there a better way other than following one of the choices in the start menu/All Programs/PC Help & Tools?

Listed there I've got:

Compaq Application Recovery
Compaq Recovery CD/DVD Creator
Compaq Recovery Tools CD
Compaq System Recovery

I do have the System Recovery CD I made when we first bought the computer.

Is that what you would do if this was your pc?

[Retired Tech]

System recovery is different to repair

So it is since you removed Norton and installed Zone Alarm?

[jen147]

Yes, ZoneAlarm and the other programs I mentioned.

What's involved in a repair?

[Retired Tech]

An XP CD lets you re-install the OS and leave your programmes and data in place, can you double click ZA in the taskbar, click overview, preferences, remove the tick for load zone alarm at start up, click OK

Click start then run, type prefetch then press enter, click edit, select all, right click any file, click delete, confirm and reboot

When it gets to the desktop, click start, control panel, security centre, windows firewall, put the dot in on, click OK

Try to download spamfighter, you can delete it later, use the download location nearest to you

http://www.majorgeek...dard_d4316.html

[jen147]

Keith,

It worked!

It didn't put a shortcut on the desktop, was it not supposed to?

What now?

[Retired Tech]

Try Compu-Rx again, if it downloads, install it

[jen147]

Save to desktop or Run?

[Retired Tech]

Save it to a folder you create in my documents

[jen147]

It Worked!

What are you thinking?

[Retired Tech]

ZA

You could look at uninstalling it and using an earlier version or a different firewall, let me know which

[jen147]

I think I'd rather try a different one.

Are there others that are just as good as ZoneAlarm?

[Retired Tech]

Have a look at this firewall

http://www.personalf...a...&country=GB

http://www.comodogro...e_products.html

If you don't like the look of it we can look elsewhere

[jen147]

It looks just as good as any, I suppose.

All that matters to me is that it's user friendly, that it works, and doesn't cause more harm than good.

I checked it out on Download.com. It has a good user rating, but nobody has actually written a review for it.

So is the plan to download it, try it out, and try to download something???