[zeidan]

i had to uninstall my norton anti-virus because it was sending out spam through my outlook express. what else can i do to fix this problem. i have attached a log file from hijackthis, thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:41:24 PM, on 6/24/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\windows\system32\spool\printers\FireDaemon.exe
c:\windows\system32\spool\printers\events.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Program Files\WinFax\WFXSWTCH.exe
C:\Program Files\WinFax\WFXMOD32.exe
C:\WINDOWS\System32\WFXSNT40.exe
C:\Program Files\WinFax\WFXCTL32.exe
C:\WINDOWS\System32\services.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\AcroTray.exe
C:\WINDOWS\System32\wisptis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\DAVE\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe,vfomoej.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\System32\kernels8.exe
O4 - HKLM\..\RunServices: [jssvc23] jsssvc.exe
O4 - HKCU\..\Run: [WinMedia] C:\WINDOWS\System32\vxgame6.exe3072.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.h...staller_gmn.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst_current.cab
O16 - DPF: {3BB23CFE-6725-4CDC-9CCF-A19914E3FAAA} (EACAdminDownload.eacDownload) - https://ea9.eautocla...eacdownload.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093360564583
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {C3A57B60-C117-11D2-BD9B-00105A0A7E89} (SAXFile ActiveX Control) - https://imaging.emit.../../saxfile.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {ED03E47C-D12B-4798-B016-E6EAA05FD1FA} (MitFIOCX.FIData) - https://imaging.emit....com/FIData.CAB
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.60...geWell-ipix.cab
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O20 - Winlogon Notify: SensSrv - senssrv.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: FireDaemon Service: dll32 (dll32) - Sublime Solutions Pty Ltd - C:\windows\system32\spool\printers\FireDaemon.exe
O23 - Service: FireDaemon Service: events (events) - Sublime Solutions Pty Ltd - C:\windows\system32\spool\printers\FireDaemon.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: FireDaemon Service: lock (lock) - Unknown owner - c:\winnt\shellnew\bin\drivers\input\data\FireDaemon.EXE (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: FireDaemon Service: srvmon (srvmon) - Unknown owner - c:\winnt\shellnew\bin\drivers\input\data\FireDaemon.EXE (file missing)
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE

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Before we can provide you any assistance, you need to go here and install "Service Pack 1" This will patch numerous security holes in IE and Windows. Many baddies get on your machine by taking advantage of these vulnerabilities. As your machine stands now it is wide open to attack from all sorts of nasties. You need to get these updates before we proceed or we will be wasting our time.

DO NOT install Service pack 2 yet. If you install SP 2 on an infected machine it will cause serious problems. Just get Service Pack 1 installed. After you get SP1 installed, restart your computer then rescan with Hijack This and save a new log. Come back here and post the new Hijack This log.

[Flrman1]

Before we can provide you any assistance, you need to go here and install "Service Pack 1" This will patch numerous security holes in IE and Windows. Many baddies get on your machine by taking advantage of these vulnerabilities. As your machine stands now it is wide open to attack from all sorts of nasties. You need to get these updates before we proceed or we will be wasting our time.

DO NOT install Service pack 2 yet. If you install SP 2 on an infected machine it will cause serious problems. Just get Service Pack 1 installed. After you get SP1 installed, restart your computer then rescan with Hijack This and save a new log. Come back here and post the new Hijack This log.