Does not shut down
Started by
ShurikenAura
, Jun 24 2006 10:24 PM
#1
Posted 24 June 2006 - 10:24 PM
#2
Posted 25 June 2006 - 11:10 AM
note the time, try to shut down....
when shutdown fails, reboot and
start > run
eventvwr.msc
<enter>
look at system and application at time of shutdown for error messages--report back
when shutdown fails, reboot and
start > run
eventvwr.msc
<enter>
look at system and application at time of shutdown for error messages--report back
#3
Posted 25 June 2006 - 11:47 AM
There were no system error messages at time of shutdown, just "Information" type messages. There is one error message during reboot from the Service Control Manager.
Event: 7000
The Bonjour Service service failed to start due to the following error:
The system cannot find the path specified.
There were also no application messages whatsoever, except 6 info messages and 4 warnings when the computer was rebooting. All 4 warnings sourced from MsiInstaller.
Event: 1004
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
Event: 1001
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
Event: 1004
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
Event: 1001
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
If that helps at all, even though they were after reboot. Thanks for your time.
Event: 7000
The Bonjour Service service failed to start due to the following error:
The system cannot find the path specified.
There were also no application messages whatsoever, except 6 info messages and 4 warnings when the computer was rebooting. All 4 warnings sourced from MsiInstaller.
Event: 1004
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
Event: 1001
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
Event: 1004
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
Event: 1001
Detection of product '{6F45C51F-A0E8-4547-83C8-CCDD4B0E4877}', feature 'NewFeature1' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
If that helps at all, even though they were after reboot. Thanks for your time.
#4
Posted 25 June 2006 - 11:55 AM
restart and this time go into safe mode....When you shut down in safe mode, what occurs?
#5
Posted 25 June 2006 - 12:46 PM
It works. It shows the text for saving settings and shutting down.
#6
Posted 25 June 2006 - 02:07 PM
Now restarting and shutting down seems to be fixed. I will let you know if any other problems arise. Thanks.
#7
Posted 25 June 2006 - 04:50 PM
Safe mode seems to have helped my computer temporarily. Do you have any other suggestions as to what the problem may be?
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