In April, I bought an HP Pavillion a1323w Desktop PC which runs Windows XP Media Center Edition. I have no Windows XP CD and no floppy disk drive. Just a CD drive.
I was having the computer restart, and it appeared to have been stuck. So I turned off the computer and then turned it back on.
I was then shown the Safe Mode screen. All of the options I chose - be it Safe mode, Safe mode with command prompt, start from last configuation, and start normally would all cause the computer to reboot and show up at the safe mode screen again.
I spent an hour with HP technical support on the phone and the tech support man told me to press F10 and go into PC recovery. I told him that the "STart PC Recovery" would delete my data files. He said it won't, and he said go see what happens. Then it said "FORMATTING." He and I both said "[bleep]" at the same time and I immediately turned off the computer before the progress meter started.
I am now fearing the worse (good bye family photos and schoolwork!) Now when I reboot the computer, I won't get the Safe mode screen. It just says NTLDR is Missing Press CTRL+ALT+DEL to restart.
The tech support guy offered me a System Recovery CD, which I forked $23 over for. It should arrive by FedEx this Thursday.
In the meantime, what should I do? Is there hope? Are all my files already deleted?
Thank you in an advance for any help,
--Chris
Edited by csundita, 25 June 2006 - 05:19 PM.