[lesleyerin]

My other computer was bought used from a company and whenever browsing on the internet a Messenger Service window will pop up. It says something has occured and that I must go to www.regwinrepair.com or some similar sounding website to fix it. I have used the suggested adware removers and cleaners but it will not get rid of these pop ups. If the computer is left on then a ton of them will be there when you come back to it. The operating system is windows NT. Please help! Thank you in advance!!

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Download and run this

http://www.grc.com/s...hemessenger.htm

Have you got the Microsoft Updates for this

http://update.micros...t.aspx?ln=en-us

[Retired Tech]

Download and run this

http://www.grc.com/s...hemessenger.htm

Have you got the Microsoft Updates for this

http://update.micros...t.aspx?ln=en-us

[lesleyerin]

It wouldn't let me download the updates because it is saying it can't validate windows. Like I said the computer was bought used and I think it was at a company originally. Is there something else I can do to get the updates?

[Retired Tech]

Open my documents, click help, click is this copy of windows legal, follow the prompts

It depends on what it says

[lesleyerin]

it says that it appears valid. I have tried to download the shoot the messenger but it is taking a long time and not really opening. I know it is a small file. Should it take that long?

[Retired Tech]

No, it should be almost instant

Can you see if you can get this

http://www.snapfiles...nsockxpfix.html

Run it then get this

http://www.softwarep...rusremoval.html

[lesleyerin]

thanks. I got the updates and I finally got the messenger download. I think it has worked. You have been such a big help! Thank you so much!!