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Impossible to figure out Malware/Spyware/Popups/Virus. Any Help much


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#1
chungsotheby

chungsotheby

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Hi,
I have tried everything that was recommended by the "Please see this before posting" sticky post on this forum, and nothing has helped. Basically, there is definately somehting on my computer, but I just cant figure out how to get it off. Firstly, there are a constant stream of popups that are getting blocked by the Internet Explorer popup stopper. Along with there popups are popunder prompts constantly asking me if I want to "go to another casino" or "try for more mortgage rates," etc. Also, when I go to my internet history, there are about 200 sites which I know I haven't visited which show up. And, along with the popunder ads are also Windows Explorer prompts which ask me if I am comfortable sending "personal information into a secure and unsecure site," which really scares me. Between these problems, as well as the constant "audio-only" commercials which phantomly run in the background, I am legitamately scared that I have lost some important info as well as need to junk my brand new computer.

My HijackThis log file is as follows. Any help by anyone would be great as to what I can do to get rid of this isht on my computer.

Logfile of HijackThis v1.99.1
Scan saved at 6:46:13 AM, on 6/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Apoint\HidFind.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\eDonkey2000\eDonkey2000.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Documents and Settings\Sotheb\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = HTTP://WWW.NYTIMES.COM/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: PopupBlockerBHO.CPopupBlockerBHO - {0D929918-C804-4756-B0AC-640EF3F061E9} - C:\Program Files\SmartPopupBlocker\PopupBlockerBHO.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ShowLOMControl] 
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [eDonkey2000] "C:\Program Files\eDonkey2000\eDonkey2000.exe" -t
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1148006948171
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
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#2
rambro

rambro

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Dear chungsotheby, :whistling:

Welcome to the Geeks to Go forums.

We are currently studying your log. :blink:
*************************************

I would like to see if your computer is set up to start in "normal" startup or "selective" startup. I would like you to put your computer into "normal" startup, if it is not selected already, so as to better analyze your HijackThis log. You can change it back to selective startup later, once your computer system is spyware free.

Go to start -> run -> type "msconfig" (without the quotes), the System Configuration Utility dialog box should pop up, go to the "General tab" and select "normal startup" and then press the "OK" button and let it restart your computer.
************************

Since HijackThis makes backups of any entries you fix, you should create a folder just to hold the HijackThis program and its backups, so the backups and the program are not accidentally deleted. Go to "My Computer", click on c:\ and then go to the "File" menu, choose New -> Folder. Name the folder "HJT" or "HijackThis" and then please move the "HijackThis.exe" executable there.

Please restart your computer and then post a new HijackThis log. :help:
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#3
chungsotheby

chungsotheby

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New HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:39:02 AM, on 7/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\eDonkey2000\eDonkey2000.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sotheb\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = HTTP://WWW.NYTIMES.COM/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: PopupBlockerBHO.CPopupBlockerBHO - {0D929918-C804-4756-B0AC-640EF3F061E9} - C:\Program Files\SmartPopupBlocker\PopupBlockerBHO.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ShowLOMControl] 
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [eDonkey2000] "C:\Program Files\eDonkey2000\eDonkey2000.exe" -t
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1148006948171
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE


Thanks for all the help!
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#4
rambro

rambro

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Dear chungsotheby, :whistling:

(Note: Please read through these instructions a couple of times before executing the steps in this post.)

You may want to print out these instructions or save them as a text file with "Notepad" to your desktop.
******************************

Dear chungsotheby, did you even bother to read my first post to you?
****************************

O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe


Can you tell me in detail, if you recognize the software in the above HijackThis line and can you tell me what it is used for in your computer?

Does the above software relate to some kind of security device or fingerprint reader (explain in detail)?

See the following link as a reference: http://www.wavesys.com/

(Note: The file "biolsp.dll" is related to the above software. The O10 lines in your HijackThis log are legitimate.)
************************************

Click Start then Control Panel then Add and Remove Programs. Look for the following installed program/programs and if they are listed click on each one and then click on the Remove or Change button and if asked select "Yes" or "Ok" to remove:

Optional programs you can uninstall, through the Add/Remove program:

eDonkey2000 is a peer to peer application for sharing files over the Internet. The free version of this application should be avoided as it installs, without permission, New.Net, Webhancer, WebSearch Toolbar, and WinTools.

Uninstall the following program/programs through Add/Remove programs (if they exist):

eDonkey2000

See the following link: http://p2p.malwareremoval.com/.

Restart your computer.
***************************

Run HijackThis and click "Scan." Place checks next to the following entry/entries (if they exist):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = HTTP://WWW.NYTIMES.COM/

Optional Fixes

I highly recommend you to fix this item:

If you choose to remove eDonkey2000, put a check next to the following entry as well:

O4 - HKLM\..\Run: [eDonkey2000] "C:\Program Files\eDonkey2000\eDonkey2000.exe" -t

Close all browser and other windows except for HijackThis, and click "Fix Checked" button to finish the repair. Close the HijackThis application.

Next, make sure your PC is configured to show hidden files. Here is how to do this:

Windows XP

* Click "Start".
* Open "My Computer".
* Select the "Tools" menu and click "Folder Options".
* Select the "View" Tab.
* Under the "Hidden files and folders" heading select "Show hidden files and folders".
* Make sure "Hide extensions for known file types" is unchecked
* Uncheck the "Hide protected operating system files (recommended)" option.
* Click "Yes" to confirm.
* Click "OK".

Here is a link for further explanation: http://www.xtra.co.n...1916458,00.html

Delete the following file/files marked in blue (if they exist):

Delete the following folder/folders marked in blue (if they exist):

Optional folder/folders marked in blue to be deleted (if they exist):

If you uninstalled eDonkey2000 you need to remove the next folder also:

C:\Program Files\eDonkey2000

Finally, clean out temporary and Temporary Internet files. Go to Start -> Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

Restart your computer.
****************************************************

Please download and run a Free Trial of Trojan Hunter at http://www.misec.net...rojanHunter.exe. Please restart your computer.
***********************************

TrendMicro™ HouseCall ActiveX Scan
  • Please go HERE to run the Trend Micro™ HouseCall Scan.
  • Click Scan now. It's free!
  • Read and put a Check next to Yes I accept the terms of use.
  • Click the Launching HouseCall>> button.
  • Under "Browser plug-in" Installing and using Housecall kernel, click the Starting HouseCall>> button.
  • You may receive a prompt to install the ActiveX, click install.
  • If you are taken back to the main page, click Launching HouseCall>> button again.
  • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
  • Please be patient while it installs, updates, and scans your system.
  • Once the scan is complete, it will take you to the summary page.
  • Under Cleanup options, choose clean all detected infections automatically.
  • Click the Clean now>> button.
  • If anything was found you may be prompted to run the scan again, you can just close the browser window.
When the scan is finished, please restart your computer.
*******************************

Download, install, update, configure and run a scan with Ad-Aware SE at the following link: http://rstones12.gee...areSE_setup.htm

Restart your computer.
************************************

Restart your computer and then please post a new HijackThis log.

In addition, let me know in detail how your computer system is running after performing the above steps. :blink:
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