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A CD-ROM Problem..


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#1
jmckin06

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For some strange reason my computer does not read any CD's. I've tried 3 of my CD-ROM drives, and none seem to work. It shows that the drive is there but it does not read any discs.

Also, it shows another CD-ROM drive is there but I only have one connected. Could that be part of the problem?

Thanks in advance.
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#2
Fenor

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Hi jmckin06!

Are you sure you only have one CD-ROM attached to an IDE cable and powered? If so, are you by chance using any cd-rom emulation software like daemon tools or alcohol 120%? If so, uninstall the program using ADD/REMOVE PROGRAMS in the Control Panel.

Then go to START-->RUN and type devmgmt.msc and click OK. In the new window that appears, click the '+' symbol next to CD\DVD-ROM Drives and for each item listed there, right click the item and select UNINSTALL. Once they are all uninstalled, reboot the computer and Windows should re-detect and install the drivers for the CD-ROM drive(s).

Test the CD-ROM drive and see if it can now read CD's.

Fenor
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#3
jmckin06

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Ah. Okay, I uninstalled Daemon Tools and that got rid of the second drive there.

I tried running that file, but it could not find it. Are you sure that's the right file name?
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#4
Fenor

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Oh you have Windows ME. I need to check that before replying. Anyways, right-click MY COMPUTER and select PROPERTIES. In the new window that appears, you should see a tab labeled DEVICE MANAGER. Once there, follow my instructions in my previous post.

Fenor
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#5
jmckin06

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Well I tried that, and it did not work. I don't know why this suddenly started acting up, I could've swore it was working just fine a couple days ago.
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#6
Fenor

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It might be possible that you need drivers for it that Windows ME doesn't have to install. In Device Manager, what does it say for the CD-ROM drive that is listed?

Fenor
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#7
jmckin06

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It has one shown, and it says "ATAPI CD-RW 16/12/40X".
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#8
Fenor

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One thing I want to ask: does the cd-rom drive show up in MY COMPUTER, but just doesn't read anything you put into it?

Fenor

Edited by Fenor, 27 June 2006 - 10:03 PM.

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#9
jmckin06

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Yes, it shows up in My Computer but doesn't read anything.
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#10
Fenor

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Okay, what I want you to do is go to START-->RUN and type regedit and click OK. In the new window that appears, make sure MY COMPUTER is highlighed and then go to FILE-->EXPORT. Save the registry file to C:\ and call it something like backup.reg. Once you have done that, verfiy the file is located there and post back that the file is there and the registry is backed up and we will continue.

Fenor
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#11
jmckin06

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Okay, I have it there now.
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#12
Fenor

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Alright, again go to START-->RUN and type regedit and click OK. Navigate to the following entry by left clicking the '+' symbols next to each heading before the \'s. Let me know if you have this entry.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325 -11CE-BFC1-08002BE10318}

Fenor

Edited by Fenor, 27 June 2006 - 10:13 PM.

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#13
jmckin06

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Nope, I don't have that entry.
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#14
Fenor

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Okay, go back into the Registry Editor and make sure MY COMPUTER is highlighed and then click on EDIT-->FIND. In the window that appears, type in Upperfilters and click FIND. Let me know all the locations where it is found (if any). Keep clicking FIND until it says the entry cannot be found.

Fenor
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#15
jmckin06

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Ok these are the names it found:

Capabilities
Class
ClassGUID
CompatibleIDs
ConfigFlags
DeviceDesc
Driver
HardwareID
Mfg
Serial
SymbolicName
upperfilters
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