I hope you will able to give me good advice as before.
Well the problem is a bit weird. I have install and uninstall a few programs, and eventfully my PC started to friezes – as I can see on task manager the dump was every time taking 100% of memory (well please don’t laugh as I am not quite confident yet with comp terminology and if I said something stupid ).
That today I done the following:
1. clean the PC with clean up.
2. clean prefetch again disk clean, restore point, defragmenter (through system tools in accssories) and run scf /scannow; till this point everything was fine.
3. than started chkdsk /f /r, press Y and when the process finished, pc rebooted itself and come again in same blue screen asking that “the disk check is scheduled” and to press any key if I want to skip it. On pressing any key it sid that “disk checking has been cancelled” and that “windows has finished checking the disk”. AND IT STAYS THERE. There is nothing I can do to except to reboot, and again… same.
4. These are the situations after rebooting:
a. On the first screen (first black screen with first white letters) – its weird as it starts twice as after 1 sec starts again
b. Than it ask me do I want safe mode, …., or normal. On normal start its same as on 3.
c. on safe mode, start to list the files and goes to file: windows\system32\drivers\Mup.sys and stays here forever. Well I can see the light oh the box and I can hear that something its going on inthere but basically that’s it.
I am on laptop now as I cannot go into the PC. For the info: I definitely don’t have any infections (every day all protection updated and run)
Please, what would you advice me to do?
Is there any way I can “go” into my PC, or should I do xp repair from CD?
I will be online all the time waiting for advice, so I will be able to act immediately.
Thank you in advance.