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router hassles


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#16
pollyh

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Ok took the laptop away - although it took forever to find the signal from my friends router - it remained constant. here it is getting worse. I have to click the repair connections constantly. Please what is going on ???
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#17
Dan

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Hi pollyh,

The fact that you could connect to your friends router without issue(s) really rules out a faulty adapter, and also software interference. Have you tried changing your router's broadcasting channel? If so, was there any noticeable improvement?

Please goto Start --> Run --> type CMD and press OK --> then type: ping -t -n 50 [Router_IP] -- replace [Router_IP] with the address of your router, eg: ping -t -n 50 192.168.0.1 -- this will ping your router 50 times, and then stop. Once it stops, please copy/paste the information into your next reply by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum.

Please also goto Start --> Run --> type EVENTVWR and press OK --> Now, look under the System log for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within. Look for repeated errors that you think may co-incide with your loss of connectivity.
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#18
pollyh

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Sorry I am a bit scared to mess with the router in case I mess up the network which cost a fortune to get going and in case i mess with the PC. Is it OK to go ahead ? Not being doubting but I really am fairly computer illiterate.
As to the log thing - I have done as you ask - there are tons and tons of things on there and when I go into each I cannot copy them - right click just states it will be sending info over the internet to mirrosoft. Sorry to be so hope less - please dont give up on me.
P
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#19
Dan

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Changing a router's broadcasting channel is actually harmless; you'd have to try very hard to break your network by doing this :blink: But it's okay.

Does your network use any type of encryption (ie: WEP, WPA)? If so, on the laptop, goto Start --> Programs --> Accessories --> Communications --> Network Connections --> Right-click your Wireless Connection and select Properties --> Click on the Authentication tab --> Disable / uncheck the option IEEE 802.1x authentication for this network. Restart your computer and then see if you still get disconnected.

right click just states it will be sending info over the internet to mirrosoft.

Instead of right-clicking, once you have all the text highlighted, hold down the Control (Ctrl) key and press C; you can then paste it on this forum by holding down the Control (Ctrl) key and pressing V, or right-clicking and selecting Paste. Please try to post some of those errors now :whistling:

Thanks.
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#20
pollyh

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Dont know what I am looking for - any of this make sense ??


The Application Layer Gateway Service service entered the running state.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


The Remote Access Connection Manager service entered the running state.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


The SSDP Discovery Service service entered the running state.

ForThe Telephony service entered the running state.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

more information, see Help and Support Center at http://go.microsoft....link/events.asp.

The Event log service was stopped.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Application popup: : Machine Check: Regs

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
The master browser has received a server announcement from the computer LAPTOP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C22A0287-C9E7-4FE3-9B. The master browser is stopping or an election is being forced.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Edited by Keith, 05 July 2006 - 03:26 AM.

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#21
pollyh

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Dan I did a silly thing. Not knowing what I was looking or what I was doing I posted a load of stuff about the router and IP address. Thankfully Keith has stepped in. Think I may prove to be a challenge. Sorry. Will deal with the router channel today.
P
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#22
pollyh

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Dan with help of son I have changed router chanel from 11 to 1. I wil let you know how it goes. Ping results
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pauline>cmd
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pauline>ping-t-n 50 (IP ADDRESS)
'ping-t-n' is not recognized as an internal or external command,
operable program or batch file.


C:\Documents and Settings\Pauline>ping -t -n 50 (IP ADDRESS)

Pinging [IP ADDRESS] with 32 bytes of data:

Reply from [IP ADDRESS] bytes=32 time=1ms TTL=255 - (Repeated 50 times)

still not having any sucess with the eventvwr as I do not know what to pick out to post.
Thanks for hanging on in there ! P
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#23
Dan

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Sorry about the late resposne, pollyh.

Can I please get an update on your problem? Have you noticed any improvement in performance since changing the broadcasting channel?

Also, please goto Start --> Run --> type CMD and press OK --> Now type: netstat -es -- please copy/paste the results by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum.

Dan I did a silly thing. Not knowing what I was looking or what I was doing I posted a load of stuff about the router and IP address. Thankfully Keith has stepped in. Think I may prove to be a challenge. Sorry. Will deal with the router channel today.

Good ol' reliable Keith :whistling: Never lets you down.
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