This is the manual download link for Symantec
http://service1.syma...e...v_lvl=&seg=Download three files to the Windows desktop
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The steps that follow are for Internet Explorer. If you have this page open in any other Web browser, please start Internet Explorer and open this page in it.
Tip: Copy the address from the address bar above, open Internet Explorer, and paste the address into the Internet Explorer address bar.
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1 Click MSIFIX.bat.
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2 Save the file to the Windows desktop.
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3 Click SymNRT.exe.
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4 Save the file to the Windows desktop.
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5 Click SYMMSICLEANUP.reg.
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6 Save the file to the Windows desktop.
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STEP 3 Run the three files that you just downloaded
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1 On the Windows desktop, double-click the MSIFIX icon. The icon looks like this picture:
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2 Click Run.
A black window may appear very briefly.
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3 On the Windows desktop, double-click the SymNRT icon. The icon looks like this picture:
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4 Click Run. ________________________________________________________________________________
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5 Click Next. ________________________________________________________________________________
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6 Click I accept the License Agreement, and click Next. ________________________________________________________________________________
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7 Type the letters and numbers that you see in the white box, and then click Next. ________________________________________________________________________________
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8 Click Yes or OK at each prompt.
You may need to click more than once. Your computer may be restarted for you more than once.
You may be asked to repeat some steps after the computer restarts.
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9 On the Windows desktop, double-click the SYMMSICLEANUP icon. The icon looks like this picture:
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10 Click Run, and then click Yes. ________________________________________________________________________________
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11 Click OK. ________________________________