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MS Office products open SLOWLY from Explorer


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#1
johnbfdma

johnbfdma

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Frequently (but not always) after a system (XP Pro SP2) restart I find that when I try to open a MS Office 2002 SP3 product (Word, Excel) from Windows Explorer (or My Computer), it can take MINUTES to open. If I get impatient and try a second time, I get a message that Explorer is not responding. When I close Explorer, there is no message about reporting the problem to Microsoft and all the desktop items disappear briefly.

If I open the application first, then do a File/Open from inside the application, everything is fine.

Other file types (PDF, ZIP) open just fine from Explorer.

The problem seems to go away by itself after a DAY or so.

Macafee Anti-virus and CA Pest Patrol (provided by Comcast) come up empty.

I found some articles about issues when opening through IE, or two copies opening or Excel opening, but not the workbook, but none seem to fit this problem.

Any ideas?
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#2
johnbfdma

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Update. I notice similar symptoms when I click on an http link in an Outlook e-mail - It takes a long time for the IE to open and longer still to load the page. Since the two symptoms seems to occur at the same time, I assume they are related.

Links imbedded in pages in IE load quickly.
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