[metal_head62]

g'day all. i just install windows vista and im having trouble un installing norton anti virus as it wont run on vista but it wont let me uninstall it either to instal ez anti virus... can anyone help?

[Advertisements]

Well I think the first problem is the fact that your even using Norton (jk).

I have had troubles uninstalling Norton from various machines just using XP and 2000. Im anxious to see what they say about this.

[RjBass]

Well I think the first problem is the fact that your even using Norton (jk).

I have had troubles uninstalling Norton from various machines just using XP and 2000. Im anxious to see what they say about this.

[gerryf]

Is this the 64-bit or 32-bit?

To the best of my knowledge, there are no 64-bit AV programs working with Vista yet

[metal_head62]

its the 32 bit version

[gerryf]

ok, how is it not allowing you to uninstall? What are the symptoms you are seeing

[metal_head62]

when i goto uninstall it, it says that it needs windows 2000 with service pack 3 or higher to run this program than it just closes. i am running windows vista beta 2 incase u needed to know.

[gerryf]

you can try this:

http://service1.syma...001092114452606

but I have my doubts it will work in VISTA.

How is it preventing you from installing a differentAV Program?

[metal_head62]

when i goto install ez anti virus it tells me i need to un install norton first.. know of any free AV programes that will run on vista and wont ask me to do this?

[gerryf]

no, I do not, at least not for certiain...have to try them....can you tell if part of norton is running?

I'm inclined to disable it and manually kill it, but since I do not have it, I do not know how to advise

[metal_head62]

i just gave that website u posted a look. im using norton anti virus 2006 and it says that i shouldnt use that programe for anything after 2003. as far as i can tell its not running at all.

[gerryf]

http://service1.syma...n...v_lvl=&seg=

get that one then

[computerwiz12890]

Try the Norton Removal Tool



EDIT - Jeez, we did it again gerryf. Same suggestion posted at the same time

Edited by computerwiz12890, 30 June 2006 - 10:45 PM.

[metal_head62]

hmm anouther dead end..... maybe i should of thought all of this threw b4 installing vista. any other ideas or should i try and kill the program manualy and if so, how would i go about that?

[gerryf]

I'd use task manager to kill any norton processes in memory, then go in and manually delete the folders, then kill the registry entries (start up/services) responsible for starting up NAV, then reboot and hope I go tit all

[metal_head62]

yea i gave that ago....deletedeverything out of the reg but when i tried to delete the folder out of program files it wouldnt let me delete it? im thinkin i should reboot and try again?

Edited by metal_head62, 01 July 2006 - 05:57 AM.