[seno2krack]

My computer won't restart back to normal mode. I tried pressing F8 when it's starting up and selecting normal mode, but it starts up in safe mode everytime. What could be wrong with it?

[Advertisements]

What happens when you start it and don't tap F8

[Retired Tech]

What happens when you start it and don't tap F8

[seno2krack]

It starts up in safe mode

[Retired Tech]

Let it do that then

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

[seno2krack]

When i open the start menu it doesnt show run anywhere. The only option i have in the start menu is help and support. Above that has my docments and my computer and the other programs too.

[Retired Tech]

Right click the taskbar, click task manager, click file, new task, type sfc /scannow then press enter

[seno2krack]

Okay, I followed your directions and when i hit enter nothing happened. i tried again and nothing happened again.

[Retired Tech]

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update

[seno2krack]

Pressing F2 or delete repeatedly didn't do anything.

[Retired Tech]

Boot the PC and look at the first screen, see what it says to enter set up

[seno2krack]

the computer was reformatted. thank you very much for your help )

[Retired Tech]

You intended to re-install?

[seno2krack]

well, not necessarily... my computer refused to do anything but start into safemode. i ended up trying some stuff to get it to boot up normally but it didnt work. i put in the installation discs to see if i could get it to read from the cd at startup but it bypassed that too and went to safemode. so i just had my friend clear everything out.