The freezing continues every so often however, and this is hard to believe bcuz when i wipe the comp its practically brand new. I don't overwork the computer either, the most complicated things I work with are internet explorer.
I have no idea what is causing this . I am considering returning this to the manufacturer but i wanted to rule out anything i changed the computer with by downloading. I suspect a BIOS update from hp, but I am not sure what a BIOS is or does.
Lastly, sometimes it would freeze so bad and i would get so frustrated that I would have to plug. In total, maybe this happened say.....5 times? I don't know if this is related but i thought i would mention it
ANy help is appreciated