[Benz1957]

PC periodically shuts down. Something's going on, I'm getting a quick blinking hourglass on my mouse pointer without doing anything. Getting random .dll error messages. Can someone please help??? Here is my HiJackThis log.

Logfile of HijackThis v1.99.1
Scan saved at 4:45:13 PM, on 7/1/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\inet20026\services.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\spoolsvv.exe
C:\WINDOWS\inet20026\socks.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\xpupdate.exe
C:\WINDOWS\System32\taskdir.exe
C:\WINDOWS\System32\wuauclt.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\50.tmp3072.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\WINDOWS\System32\AuthFw.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\HiJackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.com/
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - ~00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
F3 - REG:win.ini: run=C:\WINDOWS\inet20026\services.exe
O2 - BHO: Acrobat IE Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE083} - C:\WINDOWS\system\ctldlg32.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\RealBar.dll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [spoolsvv] C:\WINDOWS\System32\spoolsvv.exe
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet20026\services.exe
O4 - HKLM\..\Run: [Microsoft standard protector] C:\WINDOWS\inet20026\socks.exe
O4 - HKLM\..\Run: [_zskkf]go_bkr][uce]_50inkrwksz_] c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe
O4 - HKLM\..\RunServices: [ _zskkf]go_bkr][uce]_50inkrwksz_] c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\System32\taskdir.exe
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [WinMedia] C:\DOCUME~1\Owner\LOCALS~1\Temp\50.tmp3072.exe
O4 - HKCU\..\Run: [_zskkf]go_bkr][uce]_50inkrwksz_] c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet20026\services.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C32C63BA-640E-4F23-9521-43339F17B490}: NameServer = 207.69.188.185 207.69.188.186
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: ADSService - Copyright Aluria Software, LLC - C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~2\PROTEC~1\EFWPPS~1.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe

Thanks,
Greg

[agrarianmonk]

Hi,

Welcome to GeekstoGo. I will be more than happy to help you work on your problems.
Please give me some time to review your log as this can be a lengthy process. As soon as a GeekstoGo Staff Expert reviews my fix, I will post it for you.
In the mean time, if any problems occur. Please let me know.
Please only use this topic to reply to. Do not start another thread.
The fixes we will use are specific to your problems and should only be used for this issue on this machine.
If you’re unsure of anything at all please stop and ask!

[agrarianmonk]

One or more of the identified infections is a backdoor trojan and a keylogger.

I suggest you do the following immediately:

1. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

2. From a clean computer, change *all* your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passords and transaction information.


You are running an outdated version of Ewido. Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Ewido Anti-Malware

Please note any other programs that you dont recognize in that list in your next response


Then download ewido anti-spyware version 4.0 from HERE and save that file to your desktop.
This is a 30 day trial of the program

• Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  
• Once the setup is complete you will need run ewido and update the definition files.
  
• On the main screen select the icon "Update" then select the "Update now" link.
  • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  
  
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  
• Under "Reports"
  • Select "Automatically generate report after every scan"
    
  • Un-Select "Only if threats were found"

Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

Please download Brute Force Uninstaller to your desktop.

• Right click the BFU folder on your desktop, and choose Extract All
  
• Click "Next"
  
• In the box to choose where to extract the files to,
  
• Click "Browse"
  
• Click on the + sign next to "My Computer"
  
• Click on "Local Disk (C:) or whatever your primary drive is
  
• Click "Make New Folder"
  
• Type in BFU
  
• Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - ~00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
F3 - REG:win.ini: run=C:\WINDOWS\inet20026\services.exe
O2 - BHO: Acrobat IE Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE083} - C:\WINDOWS\system\ctldlg32.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O4 - HKLM\..\Run: [spoolsvv] C:\WINDOWS\System32\spoolsvv.exe
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet20026\services.exe
O4 - HKLM\..\Run: [Microsoft standard protector] C:\WINDOWS\inet20026\socks.exe
O4 - HKLM\..\Run: [_zskkf]go_bkr][uce]_50inkrwksz_] c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe
O4 - HKLM\..\RunServices: [ _zskkf]go_bkr][uce]_50inkrwksz_] c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\System32\taskdir.exe
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [WinMedia] C:\DOCUME~1\Owner\LOCALS~1\Temp\50.tmp3072.exe
O4 - HKCU\..\Run: [_zskkf]go_bkr][uce]_50inkrwksz_] c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet20026\services.exe
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll

Now close all windows other than HiJackThis, then click Fix Checked. Close HijackThis

***************************************

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  
• Instead of Windows loading as normal, a menu should appear
  
• Select the first option, to run Windows in Safe Mode.

***************************************

Next, we need to Reveal Hidden Files

1. Click Start.
2. Open My Computer.
3. Select Tools menu
4. Click Folder Options.
5. Select the View Tab.
6. Select Show hidden files and folders in the Hidden files and folders section.
7. Uncheck Hide protected operating system files (recommended) option.
8. Uncheck the Hide file extensions for known file types option.
9. Click Yes.
10. Click OK.

***************************************

Using Windows Explorer/My Computer, please delete the following files/folders if still present:

C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll << This file
C:\Documents and Settings\Owner\Local Settings\Temp\50.tmp3072.exe << This file
C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe << This file
C:\WINDOWS\System32\taskdir.exe << This file
C:\Windows\xpupdate.exe << This file
c:\windows\system32\_zskwrkni05_]ecu[]rkb_og]fk.exe << This file
C:\WINDOWS\inet20026\socks.exe << This file
C:\WINDOWS\inet20026\services.exe << This file
C:\WINDOWS\System32\spoolsvv.exe << This file

IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:

• Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  
• Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  
• ewido will now begin the scanning process, be patient this may take a little time.
  Once the scan is complete do the following:
  
• If you have any infections you will prompted, then select "Apply all actions"
  
• Next select the "Reports" icon at the top.
  
• Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  
• Close ewido

Then, please go to Start > My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
  
• Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu
  
• Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
  
• Wait for the complete script execution box to pop up and press OK.
  
• Press exit to terminate the BFU program.

reboot into normal mode

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
  
• A new window will open...click the Check Now button
  
• Enter your Country
  
• Enter your State/Province
  
• Enter your e-mail address and click send
  
• Select either Home User or Company
  
• Click the big Scan Now button
  
• If it wants to install an ActiveX component allow it
  
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  
• When download is complete, click on My Computer to start the scan
  
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

in your next post, please include

• new hijackthis log
  
• ewido log
  
• panda log

[agrarianmonk]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.