[discohousewife]

help!

when trying to reinstall windows service pack 2 the bsod came up and i can't get to my desktop!

please help!

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Have you tried F8 for the Boot Menu? If it allows you to access the Boot Menu use "Last Known Good Configuration" to take you back to before the install of the service pack.

Edited by acklan, 02 July 2006 - 04:02 PM.

[acklan]

Have you tried F8 for the Boot Menu? If it allows you to access the Boot Menu use "Last Known Good Configuration" to take you back to before the install of the service pack.

Edited by acklan, 02 July 2006 - 04:02 PM.

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

[Retired Tech]

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update