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Stop Error Screen


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#1
crispy

crispy

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HELP!!
This is the fourth time this has happened in the last couple of weeks. I try to shut down my computer (Dell, running XP), and I get the 'blue screen of death'. It says something like,
'this is a windows stop error screen
if this is the first time this has happened, restart your computer,
if not, check your video adapters, bios updates, disable bios memory options such as caching, shadowing, etc.
if a driver is identified in the error codes, disable the driver.
error codes are as follows:
0x0000007E
0xc0000005,
0x82e7753a,
0xf8a3f780

Can someone out there tell me what the heck this is all about? It's starting to scare me. Again, this is something new, and I don't think I've installed anything new on my computer in a while.
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#2
mike needs help

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this screen usually means there is not enough memory for your computer to run so i would throw your cpu into safemode and un install all unessesary files use the tools on this site to scane for spyware,malware ECT.
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#3
crispy

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how do i know if i have enough memory?
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#4
mike needs help

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you cant really check exept by going to my computer and finding out how much space is left on drive c:\ out of how much it can hold.

(Drive c:\ is your hard drive)
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#5
crispy

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That can't be the problem. I have 75% of the hard drive available, and 60% of the memory available. Any other ideas????
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#6
mike needs help

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well its deff a corupted file somewher plz use the scanning utilities on this site to scan for errors viruses malware ECT.
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#7
crispy

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I scanned with
Adaware
Spybot
Ewido
and Norton Antivirus.

No virus or malware or spyware found.

I'm afraid it's a driver, but I don't know which one. How would I find out?
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#8
mike needs help

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well goto control panel, then click system, then under the hardware tab click device manager. look for any corrupted drivers and check all drivers for updates and re-installs :whistling:
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#9
crispy

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Now you're way out of my league. How would I check for a corrupted driver???
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#10
mike needs help

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as i said you would need to goto the start panel and click control panel
then dins a thing called performance or system either one click on system then goto the hardware tab click device manager. look for updates on drivers.
or any driver's with a question mark next to it :whistling:

can you follow ?
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#11
crispy

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Okay, did that. No question marks on anything, and they each say that the device is working properly. I must be on the wrong track. HELP!!!
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#12
mike needs help

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ok now there are really two more options do you have a windows cd?
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#13
crispy

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yep
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#14
mike needs help

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ok here is a link follow these instructions it will not delete anything but will completely repair everything!

http://www.geekstogo...p?showtopic=138

Best wishes :whistling:
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#15
Guest_rushin1nd_*

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im gonna suggest you you that you start saving any important stuff on your computer

pictures..........music..........important documents...........your gonna lose it when you have major crash

at least if you dont suceed with repairs or whatever your gonna do to save your computer you have saved

the important stuff. i know i lost everything ing my computer


all the scanning wont help

SO SAVE then run repairs good luck
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