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Problem shutting down computer


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#1
ismael333

ismael333

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Hi there, recently when i try to shut down my computer
it seems everything is going normal but my computer gets stuck at the windows logo screen
it also dosen't say anything like logging off, saving settings, etc.
so i was wondering if there is anything wrong with my computer
any help well be welcomed thanks
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#2
acklan

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Can you use Ctrl+Alt+Del to reveal what is not shutting down. Look at the Event Viewer in the Administraive Tools at reboot next time it happens.
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#3
ismael333

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i tried rebooting and the same thing happened
when i look at the event viewer under applications it says
i have 3 errors and the source is WinMgmt
so what do you or others suggest i do
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#4
acklan

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Run the following
Start> Run> sfc /scannow Be sure nad leave a space after sfc.
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#5
ismael333

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i ran the scan and it appears to have found nothing
it just closed when it was done
i think i might run the scan later
is there anything else you suggest i should do
thanks for your help
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#6
acklan

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Does the same problem present it's self?
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#7
ismael333

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yes it does
is there any other programs
i should run to see if there are any problems
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#8
ismael333

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bump sorry i just wanted
to make sure others got a chance
to see this thanks for all the help so far
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#9
ismael333

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hi there again
it seems now my computer gets stuck at the same screen
but after about 15 minutes it turns off so i
was wondering if this is good or bad for my computer
as always any help is welcomed thanks
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#10
acklan

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It is not bad for your computer. It just means your program is hanging at shut down.
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#11
ismael333

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ok nice to know im not hurting my computer
is there anyway to see what program/s are making my
computer hang during shutdown
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#12
ismael333

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bump hi there again
i still have the same problem
and i wanted to see if anyone else
my want to help
thanks for all the help so far
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