1. Since Saturday, July 1, 2006, my printer is not working because my print spooler won't run. I started to get the Spooler Subsystem App error message.
The print spoolers are not running and the printers have disappeared in the Printers and Faxes section of the Control Panel. I am not experienced and do not want to try to work with the registry. So, pursuant to instructions on Microsoft MVP Bruce Sanderson's webpage, http://members.shaw....nterDrivers.htm, and with the suggestion of Cari, Microsoft MVP, I downloaded Windows 2003 Resource Kit Tools and attempted to run the cleanspl utility.
It did not work. After 2 days of trying to find out what my Computer Name was (right click on My Computer, Properties, Computer Name is a tab), I put my computer name in the dialogue box of the cleanspl utility and clicked on Clean Spool. Another dialogue box showed up which said as follows:
"Unable to enumerate the files in the directory. '\\computer name(it named the name of my computer)\C$\Windows\system32\spool\Printers' matching the filter *.spl. The network location cannot be reached. For information about network troubleshooting, see Windows Help. The specified directory cannot be validated."
2. I tried a System Restore twice last night (July 3) and it would not complete the system restore. I do not know why.
4. I have done command prompt - net start spooler, it starts and immediately stops. I have tried to go through the My Computer, Printers and Faxes, the printers are not there to right click on to cancel all documents and when they do re-appear and I try to cancel all documents, the error message states that the operation can't be completed, the print spooler is not running.
So that is the story. Meantime, I cannot print and need to desperately soon. I really need some help and would appreciate any replies. But because I am not an expert even remotely, if anyone knows what to do, could you be very specific, including what files NOT TO DELETE when I get the clean spooler to work, if that is what has to be done?
Thank you very much.