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"2wire Excessive sessions warning"


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#1
cliff1371

cliff1371

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Any help appreciated

When i attempt to open IE, i get a window displaying , "2wire escessive sessions warning" "Your home portal 100HG has intercepted web page request to provide you with important message. The following device "the name of my computer" has a blaster type virus"

I am unable to access IE. I have run my spy sweeper and norton to no avail BUT i can't update the definitions on either because this message is not allowing me to connect to the internet via DSL.

Any suggestions? I'm to the point where i may actually bring it to the local shop.

thanks for any help
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#2
coachwife6

coachwife6

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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