[Amirpj36]

I ran adaware se, asquared, and also spybot search and destroy, I also used hijackthis and got the filelogs but don't know which are good or bad. Here is my filelog, I hope someone can help

Logfile of HijackThis v1.98.2
Scan saved at 7:32:41 PM, on 3/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
C:\WINNT\system32\tbctray.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Yahoo!\Messenger\YPAGER.EXE
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\explorer.exe
C:\Documents and Settings\Owner\Desktop\New Folder (2)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\aqham.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\aqham.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\aqham.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\aqham.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\aqham.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! DSL
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2CC3BCFF-7C37-F959-1DE0-F17112FD33DB} - C:\WINNT\system32\javatr.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINNT\system32\tbctray.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [EPSON Stylus Photo RX500] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /M "Stylus Photo RX500" /EF "HKCU"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Toki Toki Boom - http://download.game...nts/y/vtm_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct1_x.cab
O16 - DPF: Yahoo! Chinese Checkers - http://download.game...ts/y/cct0_x.cab
O16 - DPF: Yahoo! Dice - http://download.game...ts/y/dct2_x.cab
O16 - DPF: Yahoo! Games Voice Chat - http://yog55.games.s...yog/y/va1_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: Yahoo! Spades - http://download.game...nts/y/st2_x.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\hppsscbh.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldw...5/pool/pool.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresear...ia/OTXMedia.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094076652328
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v5.cab

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Hi Amirpj36,

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.

• Prepare CWShredder for use:
  • Download CWShredder.
  • Save CWShredder.exe to a convenient location.
  • Please do not do anything with it yet.
• Prepare cwsserviceremove.reg for use:
  • Download cwsserviceremove.zip.
  • Unzip cwsserviceremove.reg to your desktop but do not run it yet.
• Prepare AboutBuster for use:
  • Download AboutBuster.
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update".
  • You should not run the program yet so click "Exit".

Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.

• Run CWShredder:
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
• Run AboutBuster and save the logs:
  • Browse to where you saved AboutBuster and run AboutBuster.exe.
  • Click "OK" at the directions Read: Important! prompt.
  • Click "Start" and then "OK" to allow AboutBuster to scan for Alternate Data Streams.
  • Click "Yes" at the About:Buster prompt to allow it to shutdown explorer.exe.
  • Please wait while AboutBuster scans your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click "Save Log...". Make sure you save it as I will need a copy of it.
  • Click "Exit" and "Exit" again to exit AboutBuster.
• Remove the offending service:
  • Double-click the cwsserviceremove.reg file you downloaded at the beginning.
  • Answer Yes when prompted to add the contents to the registry.
• Clean out temporary files:
  • Start | Run | type cleanmgr | OK
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Click "OK" to remove them.
  • Click "Yes" to confirm the deletion.
• Restart your computer normally to return to normal mode.
• Free TrendMicro Housecall scan:
  • Vist the TrendMicro Housecall website.
  • Select your country from the drop-down list and click "Go".
  • Choose "Yes" at the ActiveX Security Warning prompt.
  • Please wait while the Housecall engine is updated.
  • Select the drives to be scanned by placing a check in their respective boxes.
  • Check the "Auto Clean" box.
  • Click "SCAN" in order to begin scanning your system.
  • Please be patient while Housecall scans your system for malicious files.
  • If not auto-cleaned, remove anything it finds.
  • Click "Close" to exit the Housecall scanner.
  • Choose "Yes" at the HouseCall message prompt.
• Prepare your reply:
  • Please post a fresh HijackThis log
  • Please post the AboutBuster log.
  • Please note any complications you had.

Note: Your version of Hijack This is outdated download the latest version from http://www.majorgeek...wnload3155.html and post a new log in this thread with that version.

Edited by tj416, 15 March 2005 - 05:43 AM.

[tj416]

Hi Amirpj36,

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.

• Prepare CWShredder for use:
  • Download CWShredder.
  • Save CWShredder.exe to a convenient location.
  • Please do not do anything with it yet.
• Prepare cwsserviceremove.reg for use:
  • Download cwsserviceremove.zip.
  • Unzip cwsserviceremove.reg to your desktop but do not run it yet.
• Prepare AboutBuster for use:
  • Download AboutBuster.
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update".
  • You should not run the program yet so click "Exit".

Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.

• Run CWShredder:
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
• Run AboutBuster and save the logs:
  • Browse to where you saved AboutBuster and run AboutBuster.exe.
  • Click "OK" at the directions Read: Important! prompt.
  • Click "Start" and then "OK" to allow AboutBuster to scan for Alternate Data Streams.
  • Click "Yes" at the About:Buster prompt to allow it to shutdown explorer.exe.
  • Please wait while AboutBuster scans your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click "Save Log...". Make sure you save it as I will need a copy of it.
  • Click "Exit" and "Exit" again to exit AboutBuster.
• Remove the offending service:
  • Double-click the cwsserviceremove.reg file you downloaded at the beginning.
  • Answer Yes when prompted to add the contents to the registry.
• Clean out temporary files:
  • Start | Run | type cleanmgr | OK
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Click "OK" to remove them.
  • Click "Yes" to confirm the deletion.
• Restart your computer normally to return to normal mode.
• Free TrendMicro Housecall scan:
  • Vist the TrendMicro Housecall website.
  • Select your country from the drop-down list and click "Go".
  • Choose "Yes" at the ActiveX Security Warning prompt.
  • Please wait while the Housecall engine is updated.
  • Select the drives to be scanned by placing a check in their respective boxes.
  • Check the "Auto Clean" box.
  • Click "SCAN" in order to begin scanning your system.
  • Please be patient while Housecall scans your system for malicious files.
  • If not auto-cleaned, remove anything it finds.
  • Click "Close" to exit the Housecall scanner.
  • Choose "Yes" at the HouseCall message prompt.
• Prepare your reply:
  • Please post a fresh HijackThis log
  • Please post the AboutBuster log.
  • Please note any complications you had.

Note: Your version of Hijack This is outdated download the latest version from http://www.majorgeek...wnload3155.html and post a new log in this thread with that version.

Edited by tj416, 15 March 2005 - 05:43 AM.

[Amirpj36]

The only problem I encountered after I used the cws shredder aboutbuster etc. was after the trendmicro housecall scan it said the problems were non cleanable. My new hijack log is here. thanks for your help


Removed Data Streams:
C:\WINNT\atlpe32.exe:irfjs
C:\WINNT\BJCFDins.log:ylifx
C:\WINNT\control.ini:lwyii
C:\WINNT\DEBUGSM.INI:yddnf
C:\WINNT\Gone Fishing.bmp:wusmv
C:\WINNT\KB833987.log:vbyxk
C:\WINNT\KB837272.log:ncqde
C:\WINNT\KB839645.log:wpynn
C:\WINNT\KB883357.log:hjjfk
C:\WINNT\KB889293-IE6SP1-20041111.235619.log:mvhhm
C:\WINNT\msdfmap.ini:eiclc
C:\WINNT\msoffice.ini:wjuqw
C:\WINNT\ocmsn.log:gnhah
C:\WINNT\sessmgr.setup.log:pdast
C:\WINNT\SlantAdj.dll:thtxl
C:\WINNT\smscfg.ini:lvccx
C:\WINNT\vyfsxb.dat:azxsn
C:\WINNT\win.ini:xjclw
C:\WINNT\WindowsUpdate.log:pkuzq
C:\WINNT\winhlp32.exe:ijyhd
C:\WINNT\wininit.ini:ilfet


Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 19


Removed Data Streams:
C:\WINNT\atlpe32.exe:irfjs
C:\WINNT\BJCFDins.log:ylifx
C:\WINNT\control.ini:lwyii
C:\WINNT\DEBUGSM.INI:yddnf
C:\WINNT\Gone Fishing.bmp:wusmv
C:\WINNT\KB833987.log:vbyxk
C:\WINNT\KB837272.log:ncqde
C:\WINNT\KB839645.log:wpynn
C:\WINNT\KB883357.log:hjjfk
C:\WINNT\KB889293-IE6SP1-20041111.235619.log:mvhhm
C:\WINNT\msdfmap.ini:eiclc
C:\WINNT\msoffice.ini:wjuqw
C:\WINNT\ocmsn.log:gnhah
C:\WINNT\sessmgr.setup.log:pdast
C:\WINNT\SlantAdj.dll:thtxl
C:\WINNT\smscfg.ini:lvccx
C:\WINNT\vyfsxb.dat:azxsn
C:\WINNT\win.ini:xjclw
C:\WINNT\WindowsUpdate.log:pkuzq
C:\WINNT\winhlp32.exe:ijyhd
C:\WINNT\wininit.ini:ilfet

[tj416]

Hi Amirpj36,

Can you please post a HJT log?

[Amirpj36]

Logfile of HijackThis v1.99.1
Scan saved at 6:31:27 PM, on 3/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Documents and Settings\Owner\Desktop\New Folder (3)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! DSL
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2AF763C1-2E0E-BCDB-F5E7-B04334EA716D} - C:\WINNT\system32\d3iu.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINNT\system32\tbctray.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [EPSON Stylus Photo RX500] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /M "Stylus Photo RX500" /EF "HKCU"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Toki Toki Boom - http://download.game...nts/y/vtm_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct1_x.cab
O16 - DPF: Yahoo! Chinese Checkers - http://download.game...ts/y/cct0_x.cab
O16 - DPF: Yahoo! Dice - http://download.game...ts/y/dct2_x.cab
O16 - DPF: Yahoo! Games Voice Chat - http://yog55.games.s...yog/y/va1_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: Yahoo! Spades - http://download.game...nts/y/st2_x.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\hppsscbh.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldw...5/pool/pool.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresear...ia/OTXMedia.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094076652328
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
O23 - Service: Remote Procedure Call (RPC) Helper (� 6QÔõ'ª´ÆÐ8) - Unknown owner - C:\WINNT\system32\sdkys32.exe" /s (file missing)

[tj416]

Hi Amirpj36,

Open HijackThis, run a scan and check these items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

O2 - BHO: (no name) - {2AF763C1-2E0E-BCDB-F5E7-B04334EA716D} - C:\WINNT\system32\d3iu.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\hppsscbh.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab

O23 - Service: Remote Procedure Call (RPC) Helper (� 6QÔõ'ª´ÆÐ8) - Unknown owner - C:\WINNT\system32\sdkys32.exe" /s (file missing)

Now please close all windows and browsers, except HijackThis, and have HijackThis fix them by clicking on Fix Checked.

Then,reboot in Safe mode. To reboot in Safe mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard. If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

You will need to configure Windows XP to show all files and folders.
1. Open My Computer.
2.Select the Tools menu and click Folder Options.
3. Select the View Tab.
4.Under the Hidden files and folders heading select Show hidden files and folders.
5.Uncheck the Hide protected operating system files (recommended) option.
6.Click Yes to confirm.
7.Click OK.

Then, delete these folder:
C:\Program Files\Common Files\WinTools

Then, delete Temp Files. To delete temp files:
Click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there.

Do this same process for %windir%\temp.

Then, delete Temporary Internet Files. To delete Temporary Internet Files:
Open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Then,reboot (in the normal mode) and post a new log in this thread .